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Hardware Video Encoder option not selectable?
rectro46 [Avatar]
Newbie Joined: Jul 08, 2020 05:13 Messages: 11 Offline
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Hi

Im new to PD and am using the Trial. One of the big thngs for me is to utilizes my RTX 2080 ti for hardware encoding so naturaly this is the first thing I want to try. I see Acceleration is enabled which I assume is for during editing and playback only, but in the Produce room the Hardware Video Encoder option is not selectable? Doing some searching it seems this is a redundant feature yet still there in version 18? It requires old drivers, is this correct? I cant use older drivers as have other software that keeps their software upto date so of course I cant and wont go back to old drivers rendering my other software unusable, so whats the solution?

Thanks,
Dan

This message was edited 1 time. Last update was at Jul 08. 2020 05:39

tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
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Please read this sticky and attach a DXDiag.txt on your next reply: https://forum.cyberlink.com/forum/posts/list/80133.page . The hardware video encoding option can be available on a Desktop or on certain laptops. PD18/365 support the use of the latest Nvidia drivers.
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Trial version doesn't have that option available.
DannyR [Avatar]
Newbie Joined: Jul 07, 2020 10:35 Messages: 16 Offline
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Hi. Thanks for your reply.

I have tried the trial of version 18 on three computers. 1: Laptop has a GTX 1070, latest drivers. 2: Main Desktop PC, RTX 2080TI
3: Desktop PC with AMD Vega 11 on chip graphics. Only the AMD card has the Hardware encoding option avalible, non of the Nvida PCs have this option. On the AMD system it uses 68% GPU untilization.

Iv added Dxdiag for my laptop.

Thanks.
Dan
 Filename
DxDiag-laptop.txt
[Disk]
 Description
 Filesize
129 Kbytes
 Downloaded:
237 time(s)
DannyR [Avatar]
Newbie Joined: Jul 07, 2020 10:35 Messages: 16 Offline
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Quote Trial version doesn't have that option available.


Hi

It does, my brother AMD desktop PC has trial installed and these options are avalible in the produce room.

Dan
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
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Quote Hi

It does, my brother AMD desktop PC has trial installed and these options are avalible in the produce room.

Dan

Thank you for the DxDiag.txt information. As far as I know my previous installation of the trial versions of PowerDirector works exactly as you described on my two pc with AMD graphic cards. Hardware video encoder is available and must be enabled to produce the AVC h.264 videos in the trial edition. This is also in the FAQ: https://www.cyberlink.com/support/faq-content.do?id=12822 . Reason is that the software h.254 decoder/encoders are not included in the trial edition.

The Intel Quick Sync is available when I tested the trial versions. It should also be available on your laptop to enable and use.

The Nvidia graphics may not be available on your laptop because of the Optimus technology used in most Laptops. That may require that you disable the UHD 630 integrated graphics in the bios. There has been new development in this area. See this post of other users enabling the Nvidia card on their Laptops. Here: https://forum.cyberlink.com/forum/posts/list/82705.page and here: https://forum.cyberlink.com/forum/posts/list/82814.page . You need the latest Windows update and Nvidia driver for this to possibly work on your Laptop.
DannyR [Avatar]
Newbie Joined: Jul 07, 2020 10:35 Messages: 16 Offline
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Quote

Thank you for the DxDiag.txt information. As far as I know my previous installation of the trial versions of PowerDirector works exactly as you described on my two pc with AMD graphic cards. Hardware video encoder is available and must be enabled to produce the AVC h.264 videos in the trial edition. This is also in the FAQ: https://www.cyberlink.com/support/faq-content.do?id=12822 . Reason is that the software h.254 decoder/encoders are not included in the trial edition.

The Intel Quick Sync is available when I tested the trial versions. It should also be available on your laptop to enable and use.

The Nvidia graphics may not be available on your laptop because of the Optimus technology used in most Laptops. That may require that you disable the UHD 630 integrated graphics in the bios. There has been new development in this area. See this post of other users enabling the Nvidia card on their Laptops. Here: https://forum.cyberlink.com/forum/posts/list/82705.page and here: https://forum.cyberlink.com/forum/posts/list/82814.page . You need the latest Windows update and Nvidia driver for this to possibly work on your Laptop.


I think that info may be outdated as it refers to version 10, we are on version 18. I can choose h264 in the trial, no warning mesages come up, but does with h265. On my brothers pc with AMD card with h264 he can select the hardware options to encode, he gets 68% utilization from his GPU.

In the other thread nothing in there applies to me either cause I dont get them options or iv already assigned my nvida settings program to this software on Full performance. Ironicly my brother purchased the full version as he does need h265, but then his GPU utilization went down to 30%, where as trial is higher?

I cant disable the other gpu in bios, it not a option.

Thanks,
Dan

This message was edited 1 time. Last update was at Jul 08. 2020 19:52

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