Why is editing text/titles in Create Disc so incredibly slow?

JITF

Newbie Location: Spatial Incognito Joined: Jan 16, 2016 10:07 Messages: 17 Offline

Solved by

May 31, 2020 05:17

Hello all,

I promise this isn't a thread just to complain, I'm honestly trying to understand if there is something I'm unaware of that could be the issue or if PD18 and previous versions have always acted like this for everyone else as well.

I've owned several iterations of PD in the past several years and there always seems to be an inordinate amount of "lag" when trying to edit titles/text on a menu in the Create Disc portion of the program. My computer was always above average but I figured maybe it just had to do with PD being a RAM/GPU heavy program. However, I've recently upgraded to PD18 and a new computer build and for the life of me I cannot think of any reason why this should still be a problem.

Any words of advice or troubleshooting would be greatly appreciated.

Thank you!

My Info:

PowerDirector Version: 18.0.2725.0 (64-bit)
Version Type: Ultimate
SR number: VDE200203-03

DxDiag:

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System Information
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Operating System: Windows 10 Home 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: HP
System Model: OMEN by HP Obelisk Desktop 875-1xxx
BIOS: F.21 (type: UEFI)
Processor: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (16 CPUs), ~3.6GHz
Memory: 32768MB RAM
Available OS Memory: 32642MB RAM
Page File: 10690MB used, 26814MB available
Windows Dir: C:\windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode

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Display Devices
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Card name: NVIDIA GeForce RTX 2080 SUPER
Manufacturer: NVIDIA
Chip type: GeForce RTX 2080 SUPER
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_1E81&SUBSYS_8700103C&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 24330 MB
Dedicated Memory: 8010 MB
Shared Memory: 16320 MB

keithwjones

Newbie Joined: Sep 24, 2019 18:53 Messages: 48 Offline

Jun 03, 2020 07:26

Your computer looks high spec.

I am using an i5 with 16gb of Ram, I get the occasional blip with PD 365. But it all works quite well.

Keith

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Jun 05, 2020 23:31

Typing the text has been fine. Moving or to reposition a block of text has always hang and appear non responsive for a short time in every version of PD that I can remember. Still get the job done. It probably has to do with the programming where a large amount of data needs to be moved. You may want to contact support to let them know and see if they may have a solution.