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How to fix a frozen screen in cyberlink powerdirector project
Ngwengeh [Avatar]
Newbie Joined: May 24, 2020 03:31 Messages: 2 Offline
[Post New] May 24, 2020 03:37
How do I fix a frozen screen in my cyberlink powerdirector project?
The project i was editing just froze all of a sudden and nothing is working.
Please i need help 😢
StevenG [Avatar]
Contributor Joined: Jan 14, 2014 14:04 Messages: 513 Offline
[Post New] May 24, 2020 09:11
It depends on what is frozen. There are so many possible factors.

Is your timeline frozen? Does your timeline move but your preview is frozen? Is the program locked up completely? Is the entire computer frozen or just PowerDirector?

What are your computer specs? What processor do you have with how much RAM? How much free, clean, defragmented space is on your hard drive?

Your issues could also be related to the codecs at work on your video file. There's no blanket answer that fits.

This message was edited 1 time. Last update was at May 24. 2020 09:12

Ngwengeh [Avatar]
Newbie Joined: May 24, 2020 03:31 Messages: 2 Offline
[Post New] May 24, 2020 12:29
I think my timeline is frozen and the program is completely locked. This is the second time it's happening when I'm editing a project. I just want a shortcut to fix it without having to turn off or restart laptop 😢
I'm trying not to lose all the work I've already completed this far
Thank you for your help

This message was edited 1 time. Last update was at May 24. 2020 12:30

optodata
Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline
[Post New] May 24, 2020 13:00
That helps a little, but it would be much more helpful if you could please follow the steps in the Read Me Before Posting sticky thread and attach the DxDiag file so we can see the details of your computer.

To ensure that you don't lose most of your work, set the auto save interval to 2 or 3 minutes under Preferences | Project and change the save folder if needed to make it easy to find.

YouTube/optodata

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