CyberLink PowerDVD incompatible graphics card driver code 0012

Forum Index » PowerDVD (previous versions)

Meir

Newbie Joined: Apr 29, 2020 10:48 Messages: 2 Offline

Solved by

Apr 29, 2020 10:51

When I am trying to play a full bluray disc file it says me that error, what I can do?
my graphic card (mx130) have the latest update.

This message was edited 1 time. Last update was at Apr 29. 2020 10:51

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

Apr 30, 2020 03:11

Quote When I am trying to play a full bluray disc file it says me that error, what I can do?
my graphic card (mx130) have the latest update.

Your laptop might use the Intel graphics as the main GPU for display but not the NVIDIA one.

Did you use your laptop screen to play bluray or you plugged an external monitor?
Unplug your external monitor, and use your built-in laptop screen to check the blu-ray playback.

If it doesn't help, contact cyberlink support.

Meir

Newbie Joined: Apr 29, 2020 10:48 Messages: 2 Offline

Apr 30, 2020 06:32

Quote

Your laptop might use the Intel graphics as the main GPU for display but not the NVIDIA one.

Did you use your laptop screen to play bluray or you plugged an external monitor?
Unplug your external monitor, and use your built-in laptop screen to check the blu-ray playback.

If it doesn't help, contact cyberlink support.

I use my laptop screen.
I change the GPU to the mx130 and it worked thank you!

This message was edited 3 times. Last update was at Apr 30. 2020 07:10

Cyberlink.com uses analytical cookies and other tracking technologies to offer you the best possible user experience. By using our website, you acknowledge and agree to our cookie policy. For more information on cookies or changing your cookies settings, read CyberLink’s Cookie Policy.