CyberLink Community Forum
where the experts meet
| Advanced Search >
Where do I go to redownload older software?
Reply to this topic
Beemer [Avatar]
Newbie Private Message Location: Scotland Joined: Dec 27, 2016 02:10 Messages: 17 Offline
[Post New]
I see my product keys on the My Account page but need to redownload some programs. Where do I go to download:

ColorDirector 4

Ian
Reply
[Post New]
Hello Ian,

As you can see here, the download is only available for 30 days if you originally purchased the digital/download version. There are other options if you purchased the boxed version.

You could try contacting CyberLink Customer Services. They may be able to assist.

PIX PhD CDR ADR DZ MVL PP Forum Moderator
PIX YouTube channel
Reply
Beemer [Avatar]
Newbie Private Message Location: Scotland Joined: Dec 27, 2016 02:10 Messages: 17 Offline
[Post New]
Quote Hello Ian,

As you can see here, the download is only available for 30 days if you originally purchased the digital/download version. There are other options if you purchased the boxed version.

You could try contacting CyberLink Customer Services. They may be able to assist.

PIX

I remember now that this happened to me previously. I had to pay to get an extension to redownload. I'm wondering if even that extension has a time limit so I cannot download again?
Ian
Reply
optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 5241 Offline
[Post New]
I'm pretty sure that the extended download is only valid for a year. There's actually no reason to ever even pay that at all; all you need to do is to save the installer in your downloads folder or move it to another location for safekeeping so you'll always have access to it.

YouTube/optodata


DS365 | Win10 Pro | i9-9900K (4.8GHz) | RTX 2070 | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°
Reply
Beemer [Avatar]
Newbie Private Message Location: Scotland Joined: Dec 27, 2016 02:10 Messages: 17 Offline
[Post New]
Quote I'm pretty sure that the extended download is only valid for a year. There's actually no reason to ever even pay that at all; all you need to do is to save the installer in your downloads folder or move it to another location for safekeeping so you'll always have access to it.

After downloading I did save all the files which I think were .exe files but cannot now find them on my desktop, latop, NAS or any USB stick. Might have to trawl through many burned DVDs. I live and learn!
Reply
optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 5241 Offline
[Post New]
You can also contact CL Customer Service with your purchase details and they will send you a new download link, so no matter what you'll be able to reinstall the software. It's mostly just a matter of how quickly that can happen...

YouTube/optodata


DS365 | Win10 Pro | i9-9900K (4.8GHz) | RTX 2070 | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°
Reply
Reply to this topic
Powered by JForum 2.1.8 © JForum Team