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Screen Recorder 2: Screen Recorder does not support Remote Desktop Services (RDS)
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dbplus2df [Avatar]
Newbie Private Message Joined: Oct 23, 2018 15:59 Messages: 1 Offline
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Due to the Coronavirus all employees now have to work from home.
When I remote into my laptop at work and try to use Screen Reorder I recieve the following error:

Screen Recorder
! Screen Recorder does not support Remote Desktop Services (RDS)

When I enter other Cyberlink programs such as PowerDirector I get a message stating that not all functions will work in RDS mode.

A Work Around that we are not allowed to use:
I could install Cyberlink software on my home computer, record the screens shown on my working laptop while RDS, copy the resulting files from my home computer to Google drive, and then while RDS in to my company computer copy the file back down. However, we are not allowed to copy external files down into our secure networking environment.

Does anyone have a solution for being able to remotely access and use the Cyberlink editiing tools, specifically Screen Recorder?


Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 6630 Offline
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I think the RDS issue is going to be hard to get past since it's a core part of Windows.

I've actually never used it and instead used TeamViewer or Parallels, but I imagine your office won't let you use any other remote access apps. You could try the trial version of ScreenRecorder 4 (which is meant for streaming) and see if that lets you record your RDS sessions.
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