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No Audio being played from any Video on Cyberlink Power DVD 19
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craigtheairplaneman [Avatar]
Newbie Private Message Joined: Jan 07, 2019 12:50 Messages: 3 Offline
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Hi Everyone:

Hope you can help as an issue arrived out of nowhere.

Have had a new Windows 10 computer for the past three months and every program has worked flawlessly.

This morning out of nowhere if I play any video file/format the video plays perfectly but there is no sound at all.

If I play an audio only file it plays the sound without issue.

When I start to play the Videos I am not muted either on the bottom task bar of the computer or the option on Cyberlink.

Anti-Virus is run everyday and all is fine. There were no Windows updates the past week (Which often change settings).

All other programs working perfectly.

Please help!

Thanks so much and be well,
CF
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Hello,

Please make sure you have contacted CyberLink Technical Support about this issue:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers,
PowerDVD Moderator
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