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The Photo File is in use
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jaydigital [Avatar]
Newbie Private Message Joined: Oct 06, 2018 08:02 Messages: 42 Offline
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Has anyone else been getting the error message in Photo Director 365 when attempting to save a PHI file from the Edit mode?
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Hello Jaydigital,

I haven't had that particular message, but I suspect there's a reasonably simple explanation for it.

When I'm in the Edit module & select Save/Share, then Save as a PhotoDirector Layer File (*.PHI), lay .PHI is saved & imported into the library.

Can you provide further deatils that might provide any clues?

PIX PhD CDR ADR DZ MVL PP Forum Moderator
PIX YouTube channel
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jaydigital [Avatar]
Newbie Private Message Joined: Oct 06, 2018 08:02 Messages: 42 Offline
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Quote Hello Jaydigital,

I haven't had that particular message, but I suspect there's a reasonably simple explanation for it.

When I'm in the Edit module & select Save/Share, then Save as a PhotoDirector Layer File (*.PHI), lay .PHI is saved & imported into the library.

Can you provide further deatils that might provide any clues?

PIX


>>>>>>>>>>>>>>>>>>
Hi PIX,
I was using the same sequence that you described.

I also found another similar post on this forum in which you advised the person that it was probably a corrupted Project. And you advised that person to try it in a new project. He said it worked.

Luckly, I was using my Project for testing and was able to start over without loosing a real project. And it appeared to work.

I also uninstalled the PhD 11 and reinstalled it as part of my testing. I was able to use the Save/Share button correctly after that.

I had been receiving error message consistently for two days. Perhaps a dozen times with various images in the Edit layers.

The only thing unusual I can point to is that I was using an image that I created in Fireworks as the background. It has a transparent core inside the image.

After starting over with a new Project, It worked fine.

Wish I could be of more help.

Thanks for getting back to me.
jaydigital
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