Does PC to AVR to Screen prevent 4K playback?

Alpine_A110

Newbie Joined: May 12, 2010 01:26 Messages: 3 Offline

Solved by

Jan 10, 2020 03:08

I have just completed a new set up that was supposed to handle 4K - but Cyberlink's UHDBD Advisor fails on "Advanced Protected Audio/Video Path (GPU)". Everything else passes. However, I am wondering if the fact that my PC goes to an AVR and then on to my screen is considered to be a break in the DRM chain? Attempting to play a 4K disc gives me Cyberlink's 01003 error code.

I have:

Shuttle XH310V with an Intel i7-9700 (all drivers up to date and SGX enabled in the BIOS)

Pioneer BDR-211UBK (external in a Mercury Pro case)

Windows 10 and PowerDVD 18

HDMI v2.0 cables

Marantz NR1609

Dell U2718Q (happily running 3840 x 2140 @ 60 Hz)

Any ideas? Or have I simply blown a considerable sum of money on a system that will never play 4K...

This message was edited 1 time. Last update was at Jan 10. 2020 03:10

Sandrokarton

Newbie Joined: Jan 19, 2020 06:00 Messages: 3 Offline

Jan 19, 2020 06:07

you have do switch HDMI to CPU (CPU must have GPu internal intel uhd graphics 630)
i Have problem with error 21110 my power dvd 18 have new update 18.0.3010.62

This message was edited 1 time. Last update was at Jan 19. 2020 06:08

Alpine_A110

Newbie Joined: May 12, 2010 01:26 Messages: 3 Offline

Jan 19, 2020 18:40

I have that already: the i7 9700 has UHD 630 and the AVR shows as connected to HDMI. In fact, it has to be that way because I do not have seperate graphics or sound cards - everything comes straight off the CPU via HDMI and through the AVR.

I have the suspicion that this might be an Intel issue with the i7 9700. There are a couple of topics on Intel's support forum regarding my problem exactly, where an i7 9700T will not allow 4K playback, regardless of the motherboard it is installed on.

Sandrokarton

Newbie Joined: Jan 19, 2020 06:00 Messages: 3 Offline

Jan 20, 2020 00:27

what motherboard you use? I have Asus z390 has HDMI only 1.4 and DP 1.2 suck

No problem in CPU: https://www.intel.com/content/www/us/en/products/processors/core/i7-processors/i7-9700t.html
have SGX and intel UHD 630 with 4K. Try install new driver intel.

This message was edited 1 time. Last update was at Jan 20. 2020 00:34

Alpine_A110

Newbie Joined: May 12, 2010 01:26 Messages: 3 Offline

Jan 20, 2020 00:34

Shuttle develop their own motherboards, in conjunction with American Megatrends.

It has been suggested I update the BIOS (there is a newer version than mine available), but that is stepping just a little outside my comfort zone...