testing power director, audio problem, error message

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*plancton2019*

Newbie Joined: Nov 30, 2019 03:52 Messages: 17 Offline

Solved by

Nov 30, 2019 03:58

Hi, I was very interested in buying the cyberlink power director, so I downloaded the test version. It didn´t start too well. I cannot even import any of my clips shot with the canon xa10. I get an audio error message.

the details of the clips:
AVCHD Video, 1440x1080, 7489kBit, 25 frames, audio 256kBit, stereo, 48hKz

error message attached (in german)

if anyone knows what´s going on here and why I am not able to use the software at all, please let me know. I was going to get the subscription with the black friday discount, but if I cannot even use any of my footage, then I´ll have to look elsewhere.


Filename	power director audio error.JPG	Download
Description
Filesize	30 Kbytes
Downloaded:	7 time(s)

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Nov 30, 2019 07:18

I see that you have also posted in the German forum. See this thread: https://forum.cyberlink.com/forum/posts/list/80384.page .

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