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YouCam Poor Picture Quality
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The picture quality in my YouCam is very poor. My settings seem right. The video comes up in Skype and YouCam without incident, but the quality is just poor, even when no other user controlled apps are running. If I try a video and say a couple sentences, the audio is mismatched, as is head movement.

The DxDiag will tell you I have Windows 10, version 1903, Build 18362.329, KB4512941, August 2019 Update
i7 7500 Intel chip
8GB Ram
YouCam 7.0.4129.0 (Deluxe),
YUC180507-03

All Microsoft updates are current. A still picture and a 8 second video are attached along with the DxDiag file.

Where should I start troubleshooting?
 Filename
DxDiag 30Aug19.txt
[Disk]
 Description
Current DxDiag
 Filesize
96 Kbytes
 Downloaded:
63 time(s)
 Filename
Video_20190830_1.mp4
[Disk]
 Description
Short Video to show delay and audio mismatch
 Filesize
2626 Kbytes
 Downloaded:
44 time(s)
[Thumb - Snapshot_20190830_4_HDR.JPG]
 Filename
Snapshot_20190830_4_HDR.JPG
[Disk]
 Description
Still shot
 Filesize
64 Kbytes
 Downloaded:
4 time(s)

MediaSuite14 Ultra, Youcam7, Windows10 Creator x64
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sumerJ [Avatar]
Contributor Private Message Joined: Nov 28, 2013 05:37 Messages: 357 Offline
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I see you have a "Wirecast Virtual Camera" in your system, according to your DxDiag file.
Is it possible youcam use it as a camera source so the quality is poor and performance is bad?

This message was edited 1 time. Last update was at Sep 01. 2019 23:56

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