Burning Unsuccessful

Forum Index » PowerDirector (previous versions)

orlstgo6001

Newbie Joined: Jul 27, 2019 15:21 Messages: 1 Offline

Solved by

Jul 27, 2019 16:52

Hello:
I purchased Power Director 17 Ultra to upgrade from Power Director 12 and to have the option to burn Blu Ray.
But when I tried to burn the first Blue Ray Disk, I received the following error:

Burning unsuccessful
error code ec00c0005
possible causes: transcoding engines front end stream error might be due to

file broken

file missing

out of memory

Never had this problem when burning DVD on Power Director 12

Any help?

Thanks

Orlstgo

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Jul 27, 2019 18:15

I would imagine this is a driver issue. Please follow the steps in the Read Me Before Posting sticky thread at the top of the forum, and attach the DxDiag test results along with a screenshot of PD's version screen. That will likely tell us what the problem is, and we can tell you what might need updating to solve the issue.

YouTube/optodata

DS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Jul 28, 2019 09:36

First to check, do you have BlueRay disk selected in Create Disc > 2D disk?

Be sure you have also selected the correct size bluray disk on the dropdown.

If you have been burning DVDs, you may forget to change the disk format in Create Disc. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Cyberlink.com uses analytical cookies and other tracking technologies to offer you the best possible user experience. By using our website, you acknowledge and agree to our cookie policy. For more information on cookies or changing your cookies settings, read CyberLink’s Cookie Policy.