Unable to Use Videos Downloaded from Envato Elements

cotsy

Newbie Joined: Dec 22, 2018 12:21 Messages: 45 Offline

Solved by

Jun 20, 2019 06:46

I have just purchased a subscription from Envato Elements to allow downloading videos. I downloaded several videos and when I tried to load them into Powerdirector I get a message that says an error occured when trying to open the file due to several possible issues including protected video contact. I downloaded the preview of the video with a watermark and it is fine. I suspect there is something that loaded with the video that is flagged by Powerdirector.

Thanks

cotsy

Newbie Joined: Dec 22, 2018 12:21 Messages: 45 Offline

Jun 20, 2019 07:09

I see that I can't load the .mov files.

StevenG

Contributor Joined: Jan 14, 2014 14:04 Messages: 513 Offline

Jun 20, 2019 08:16

Converting the video to an MP4 with the free download Handbrake will certainly resolve this problem. I recommend you use these settings to produce a standard MP4.

cotsy

Newbie Joined: Dec 22, 2018 12:21 Messages: 45 Offline

Jun 20, 2019 10:13

Thanks. This works. I also just changed the file extension from .MOV to .MP4 and this worked sometimes. Why doesn't Powerdirector recognize .MOV files?

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Jun 20, 2019 12:14

Quote Thanks. This works. I also just changed the file extension from .MOV to .MP4 and this worked sometimes. Why doesn't Powerdirector recognize .MOV files?

It does, but it relies on Windows to supply the appropriate codecs.

Older versions of PD came with Apple's Quicktime just for that purpose, but that stopped when Apple discontinued support for QT on Windows. If you download and install QT Lite (it's free), you should be able to work with MOV files in PD without needing to convert them first.

cotsy

Newbie Joined: Dec 22, 2018 12:21 Messages: 45 Offline

Jun 20, 2019 18:46

Thank you very much as always