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No audio after exporting to H.265
Jase55 [Avatar]
Newbie Joined: May 05, 2019 02:24 Messages: 5 Offline
[Post New] May 05, 2019 02:54
Hi,

I tried exporting a video to H.265 with the following audio edits and get no audio in the .mp4 file:


  • Modified Equalizer to Techno

  • Modified Noise Reduction



Can someone help?

I have Power Director version 17.0.2727.0

Thanks!
StevenG [Avatar]
Contributor Joined: Jan 14, 2014 14:04 Messages: 513 Offline
[Post New] May 05, 2019 08:10
Do you get audio when you don't apply these effects?
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
[Post New] May 05, 2019 10:46
In addition to what StevenG mentioned need to know the Preferences/General/Audio channels setting you chose.
the King
Senior Member Joined: Jun 30, 2010 04:10 Messages: 296 Offline
[Post New] May 05, 2019 23:19
Try the latest patch first
https://forum.cyberlink.com/forum/posts/list/79151.page

This message was edited 1 time. Last update was at May 05. 2019 23:19

Jase55 [Avatar]
Newbie Joined: May 05, 2019 02:24 Messages: 5 Offline
[Post New] May 06, 2019 21:35
Quote Do you get audio when you don't apply these effects?


Yes, I get audio when I only crop & trim the video clip.
Jase55 [Avatar]
Newbie Joined: May 05, 2019 02:24 Messages: 5 Offline
[Post New] May 06, 2019 21:48
Quote In addition to what StevenG mentioned need to know the Preferences/General/Audio channels setting you chose.


I did the following settings:
-MP4 File Extension

  • MPEG 4 1920 x 1080/30p (11Mbps)

  • NTSC

    • Checked Fast Video Rendering Technology: Intel Quick Sync

    • Checked Surround Sound: Dolby Digital 5.1



tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
[Post New] May 06, 2019 22:11
Thank you for supplying some details.

In PD17 the Audio Editor changes only work with stereo and not 5.1. Go to Preferences/General and change the audio from 5.1 to stereo. In produce do not check surround sound. You should have audio in the produced file.
Jase55 [Avatar]
Newbie Joined: May 05, 2019 02:24 Messages: 5 Offline
[Post New] May 06, 2019 22:46


Awesome, worked after installing the patch. Thanks!
Jase55 [Avatar]
Newbie Joined: May 05, 2019 02:24 Messages: 5 Offline
[Post New] May 07, 2019 01:48
Quote Thank you for supplying some details.

In PD17 the Audio Editor changes only work with stereo and not 5.1. Go to Preferences/General and change the audio from 5.1 to stereo. In produce do not check surround sound. You should have audio in the produced file.



Thanks for the tip. I unchecked surround sound and the end result is a much cleaner sound quality. Thanks!
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