Roku won't play PD 14 4k HEVC

V1v10

Newbie Joined: Oct 17, 2015 20:46 Messages: 25 Offline

Solved by

Mar 21, 2019 07:46

I've been using PD for a while, but with lower-res video. I have a new gopro which makes very nice 4k clips, and I'm having to re-learn and adjust my workflow with PD again.

One of the uses for my output has always been home media playing. Our Roku TV will easily play the native 4k HEVC files from my upstairs computer (even when they're 60 fps) but it does not even recognize 4k HEVC files made by PD 14. I'm not sure why that might be since they look (to my amateur eye) to be nearly identical in terms of encoding format. The only difference I see when opening them with mediainfo is something about a quicktime container in the original clip (left in the screenshot).

Both files play fine on the computer in the stock windows 10 video player (the one that opens stuff in the movies and TV and Photos app). The Roku will also play plain h.264 mpegs (at least the 1080 I tested) out of PD, but for space and quality reasons, I'm hoping to use 4k HEVCs. Can anyone help me figure out how these files are different? I'm surprised that the larger one (original clip straight from camera) isn't causing problems, but a smaller, edited version from PD is.


Filename	hevc comp.JPG	Download
Description	screenshot of files, original (plays fine on roku) left, PD (won't be recognized) on right
Filesize	125 Kbytes
Downloaded:	3 time(s)

V1v10

Newbie Joined: Oct 17, 2015 20:46 Messages: 25 Offline

Mar 21, 2019 07:59

Maybe this video file information will be more helful. (From media info)

Original GoPro clip that plays fine:

General
Complete name : D:\Videos\Personal\Raw Clips\2019\walk\GX010017.MP4
Format : MPEG-4
Format profile : Base Media / Version 1
Codec ID : mp41 (mp41)
File size : 276 MiB
Duration : 38 s 507 ms
Overall bit rate : 60.2 Mb/s
Encoded date : UTC 2019-03-17 10:34:42
Tagged date : UTC 2019-03-17 10:34:42
xyz : +38.8427-077.2218/Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L5.1@Main
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 38 s 488 ms
Bit rate : 59.9 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 59.940 (60000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.121
Stream size : 275 MiB (100%)
Title : GoPro H.265
Language : English
Encoded date : UTC 2019-03-17 10:34:42
Tagged date : UTC 2019-03-17 10:34:42
Color range : Full
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : hvcCAudio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 38 s 507 ms
Bit rate mode : Constant
Bit rate : 192 kb/s
Nominal bit rate : 48.0 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 891 KiB (0%)
Title : GoPro AAC
Language : English
Encoded date : UTC 2019-03-17 10:34:42
Tagged date : UTC 2019-03-17 10:34:42Other #1
ID : 3
Type : Time code
Format : QuickTime TC
Duration : 38 s 488 ms
Time code of first frame : 10:44:49:10
Time code, striped : Yes
Title : GoPro TCD
Language : English
Encoded date : UTC 2019-03-17 10:34:42
Tagged date : UTC 2019-03-17 10:34:42
Bit rate mode : CBROther #2
Type : meta
Duration : 38 s 38 ms
Bit rate mode : VBROther #3
Type : meta
mdhd_Duration : 38488
Bit rate mode : VBR

PD14 clip that isn't recognized by the roku (but plays fine on computer)

General
Complete name : D:\Videos\Personal\Finished Movies\2019\walktest.mp4
Format : MPEG-4
Format profile : Sony PSP
Codec ID : MSNV (MSNV/isom/mp42)
File size : 534 MiB
Duration : 2 min 6 s
Overall bit rate : 35.5 Mb/s
Encoded date : UTC 2019-03-21 01:03:02
Tagged date : UTC 2019-03-21 01:03:02Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L5.2@Main
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 2 min 6 s
Source duration : 2 min 6 s
Bit rate : 35.1 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 29.970 (30000/1001) FPS
Minimum frame rate : 29.940 FPS
Maximum frame rate : 29.970 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.141
Stream size : 528 MiB (99%)
Source stream size : 528 MiB (99%)
Language : English
Encoded date : UTC 2019-03-21 01:03:02
Tagged date : UTC 2019-03-21 01:03:02
mdhd_Duration : 126260
Codec configuration box : hvcCAudio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 2 min 6 s
Source duration : 2 min 6 s
Bit rate mode : Constant
Bit rate : 384 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 5.78 MiB (1%)
Source stream size : 5.78 MiB (1%)
Language : English
Encoded date : UTC 2019-03-21 01:03:02
Tagged date : UTC 2019-03-21 01:03:02
mdhd_Duration : 126250

V1v10

Newbie Joined: Oct 17, 2015 20:46 Messages: 25 Offline

Mar 21, 2019 19:03

Apparently the media server service took a while to ship the information on the HEVC files to the roku boxes. They did indeed play the PD14-rendered 4k, 30fps, HEVC files just fine.