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What's the logic behind having two different installation methods depending on product purchased? I think most people think an upgrade is an "upgrade" (not replacement). I wish I had know this before installing, as I simply could have said "No" when the install process said -- Please uninstall PD15 -- do you want to do that now? 20-20 hindsight. As previously stated -- be prepared for a love/hate relationship when working with Cyberlink. )o:
If you were given the option to uninstall PD15, that implies that you bought the full version and
could have left PD15 installed. Not that you would have had the info you needed at the time.
If you purchased the "upgrade," I believe PD15
has to be removed by the PD17 installer because you're upgrading an existing installation on the same license, and you don't have a choice to keep the older version.
That's not a Cyberlink issue, it's common practice whenever software licenses are used (as with most paid/supported software). You won't see anything like that when a patch or similar "update" is released, but once you're upgrading to the next
version, that's a clear boundary as far as support and licensing is concerned.
In the new/full installation case, I believe the PD15 uninstaller
should have given you a separate option asking whether you wanted to keep or remove downloaded/personalized content, but I don't know if you saw that or if maybe I'm mistaken and it simply uninstalls everything no matter what.
I only know for certain that I haven't lost content even when upgrading to new versions, but I'm also 99% certain that I've left the older version installed for quite some time before finally uninstalling it. Maybe the older version does have to be present for the content to be visible to the new version, and that's the gist of
tomasc's advice.
If you made a backup prior to installing PD17, I'd use that to restore your content.
If not, then every time your C: drive is used, more and more of the deleted PD15 content gets overwritten and you have a lower likelihood of recovering the files. I'd try a 3rd party data recovery tool like Recuva or EaseUS ASAP and try to save all the files/folders it finds on a new drive.
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