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Just a few days before releasing PD17, you should have warned me.
This will certainly make me never upgrade again, this is outright theft.
This is a serious loss of credibility (and imago) for this company.
Yes i am angry
Jeremy CohenNewbie Joined: Sep 21, 2018 17:18Messages: 1Offline
Sep 21, 2018 18:38
QuoteJust a few days before releasing PD17, you should have warned me.
This will certainly make me never upgrade again, this is outright theft.
This is a serious loss of credibility (and imago) for this company.
Yes i am angry
If having the latest version is important to you, then you should do one of two things: switch to Linux where the software is free and upgrading is taken care of for you by Linux or take out a subscription to PD 365 where the upgrades are taken care of for you by Cyberlink. I know what you mean
BarryTheCrabSenior ContributorLocation: USAJoined: Nov 06, 2008 22:18Messages: 6240Offline
Sep 21, 2018 19:14
QuoteJust a few days before releasing PD17, you should have warned me.
This will certainly make me never upgrade again, this is outright theft.
This is a serious loss of credibility (and imago) for this company.
Yes i am angry
You may wish to contact Customer Service and ask for an upgrade. You might also request a refund and then buy the newest version if within the return period. Cyberlink is pretty good with those things.
HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
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Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
Same problem here. I contacted CyberLink about the issue and got an answer of, and I'll paraphrase here "Tough $**t". I guess I paid for an upgrade to an obsolete software. Very poor customer care if you ask me. Cyberlink should provide the latest software to people who upgraded recently. I just paid $99.00 and now it will cost me more money to upgrade just a couple of weeks later, this is a joke.
QuoteJust a few days before releasing PD17, you should have warned me.
This will certainly make me never upgrade again, this is outright theft.
This is a serious loss of credibility (and imago) for this company.
Yes i am angry
Cyberlink offers me 50 % discount on an upgrade from PD16 to PD17
Appreciated and i will consider that. Probably not as it will cost me again.
After being nagged to upgrade 15 to16 for many months i finally did so.
Wished i had not given in to that.
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