Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
New computer, can I transfer my powerdirector15 to it?
Brah02 [Avatar]
Newbie Joined: Feb 21, 2017 12:57 Messages: 1 Offline
[Post New]
My PC died so I needed to get a new computer. Am I able to transfer the powerdirector software to my new computer?
PowerDirector Moderator [Avatar]
Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline
[Post New]
Quote My PC died so I needed to get a new computer. Am I able to transfer the powerdirector software to my new computer?


Hi,

If you have your original installation files backed up then run the installation again on your new computer.

If you have no original installation files then you will need to contact CyberLink Customer Support and give them the details of you original purchase. If they can validate the purchase, they should be able to give you a time limited download location to run your installation again on the new system.

I would recommend keeping a copy of your installation files in a secure location to avoid this problem in the future.

Cheers
PowerDirector Moderator


For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do
Powered by JForum 2.1.8 © JForum Team