[Solved] Getting "You must select a 360 photo to use this feature" And I do that.

Håkan K

Member Location: Sweden Joined: Aug 07, 2016 10:03 Messages: 54 Offline

Solved by

Jun 04, 2018 01:48

I'm trying to create a 360 pano. I have used my Osmo to shoot the pictures. I have used Microsoft Image Composite Editor (ICE) to stich it together. Still I get that message. What am I missing?

Thanks

This message was edited 2 times. Last update was at Jun 05. 2018 23:11

PIX

Senior Contributor Joined: Sep 21, 2011 00:02 Messages: 2910 Offline

Jun 04, 2018 11:14

Hello Håkan K,

This issue has come up previously, so you're not alone.

Fortunately, the fix is fairly simple. If you have a look at this thread you'll find an easy way to fix the EXIF data so that PhD recognises your photos/panoramas as 360°.

Unfortunately, I can't explain why that is necessary.

PIX PIX YouTube channel

Håkan K

Member Location: Sweden Joined: Aug 07, 2016 10:03 Messages: 54 Offline

Jun 04, 2018 12:14

Quote Hello Håkan K,

This issue has come up previously, so you're not alone.

Fortunately, the fix is fairly simple. If you have a look at this thread you'll find an easy way to fix the EXIF data so that PhD recognises your photos/panoramas as 360°.

Unfortunately, I can't explain why that is necessary.

PIX

Thanks. I have a go.

PIX

Senior Contributor Joined: Sep 21, 2011 00:02 Messages: 2910 Offline

Jun 04, 2018 18:31

Hello again,

Gosh I'm silly sometimes!

In PhD, if you right click on a 360° photo that isn't being recognised you can select "Tag as 360 Photo", which allows you to view & edit correctly.

For whatever reason, however, the tag is not embedded in the photo's EXIF data when exported. I'll make enquiries to the CL development team about this.

PIX PIX YouTube channel

Håkan K

Member Location: Sweden Joined: Aug 07, 2016 10:03 Messages: 54 Offline

Jun 05, 2018 01:43

Quote Hello again,

Gosh I'm silly sometimes!

In PhD, if you right click on a 360° photo that isn't being recognised you can select "Tag as 360 Photo", which allows you to view & edit correctly.

For whatever reason, however, the tag is not embedded in the photo's EXIF data when exported. I'll make enquiries to the CL development team about this.

PIX

:

As I failed in my first attempt I deleted it all. So I did never try it out yesterday. So I will try tagging it first. Thanks again!

Håkan K

Member Location: Sweden Joined: Aug 07, 2016 10:03 Messages: 54 Offline

Jun 05, 2018 23:09

Quote

:

As I failed in my first attempt I deleted it all. So I did never try it out yesterday. So I will try tagging it first. Thanks again!

Just to confir, tagging it as a 360 worked out.

Thanks again.