I wonder if Cyberlink will release a DVD version. When I purchased version 7 I ordered the disk version to avoid these issues. Q9300 2.5 GHz
4 GB Ram
Nvidia 9800 GT

Yes I too had the Server not ready error but now I'm getting the following error - "The server returned an error response 403 = Forbidden"

While I am waiting to get some response from my ticket , I am trying to download a copy of the trial version... it's beeen running for an hour and is only at 59%

I have upgraded from Retail version of version 7 to 8 and I get the same messages (both). What will happen now ? I hope it will be solved soon...

Exact same problem here. Getting this error:

'The file was not found on the server'.

Getting no reply from Digital River or Cyberlink.

Rubbish!

Just had a reply from Cyberlink - then have sent me a new file to download .... downloading now .... I'll keep you posted

Had the same problem as you Andrew; awaiting response from Support; did they come back to you quite quickly?

MediaShow Espresso downloaded really quickly & easily Director Suite 365
AMD FX-8320 3.50 GHz Eight-Core
Samsung SSD 850 EVO 250gb (OS)
Seagate 2TB SATA-III Hybrid 7200RPM Hard Drive (Data)
Toshiba 4TB SATA-III Hard drive (Archive)
24GB Memory
Nvidia GeForce GTX 650 2gb
Microsoft® Windows 10 (64-bit)

Have exactly the same probleme as You Ed here in Switzerland greetings from Switzerland
Heinz

OK,
1. Please attempt to sort this out by contacting Digital River.
2. IF I had your full name, email address and order number, I would get the info confirmed and then provide you with a working download link*.

I will only provide a download link to a confirmed (by CyberLink) order number and I require all the data I requested by PM

*Working - 'cos I know it is.

Dafydd
[Moderator]

Hi

i have told both Digitsl River and Cyberlink some while ago no reply yet

I just PM'd you my orer number ect

Thanks for any hel p

Dave

Reply with new download link in half hour approx - pretty good response time

Problem with new link tho;

Will not go past the authentication screen from the new link

I have tried re-entering the passwords etc; constantly waiting for isales.gocyberlink.com Director Suite 365
AMD FX-8320 3.50 GHz Eight-Core
Samsung SSD 850 EVO 250gb (OS)
Seagate 2TB SATA-III Hybrid 7200RPM Hard Drive (Data)
Toshiba 4TB SATA-III Hard drive (Archive)
24GB Memory
Nvidia GeForce GTX 650 2gb
Microsoft® Windows 10 (64-bit)

Hi Ed,
The authentication data you have. Can you send them through to me please? I'd like to check them against a list I have. By email please.

Dafydd
[Moderator]

Resolved by using 'Free Download Manager' as advised by 'On the Web' in the other thread; it seemed to cope just fine and very quick as well; 10 mins at most to download

Successfully downloaded and happily playing!!

(This was from the link provided by customer support NOT the Digital River download link; not much content i.e. menus so may still need to get the content pack!)

Director Suite 365
AMD FX-8320 3.50 GHz Eight-Core
Samsung SSD 850 EVO 250gb (OS)
Seagate 2TB SATA-III Hybrid 7200RPM Hard Drive (Data)
Toshiba 4TB SATA-III Hard drive (Archive)
24GB Memory
Nvidia GeForce GTX 650 2gb
Microsoft® Windows 10 (64-bit)

Same problem here. I too had the Server not ready error but now I'm getting the following error - "The server returned an error response 403 = Forbidden"

I'm not impressed about this. Had the same problem with earlier upgrading (used CL PD since ver 5). I'd thougt they had learned by now...



Stein
Norway

http://forum.cyberlink.com/forum/posts/list/15/7517.page

Contact Customer Support.
http://www.cyberlink.com/prog/support/cs/index.do

Dafydd

Purchased PowerDirector 8. Got a Confirmation Order, with a link to Download_BB_-_Upgrade_to_PowerDirector_8_Ultra_from_6_7_Retail_versions_(Download_version)_now.exe

This Digital River Download Manager does not work. It hangs.

Whatever problem it is, why not simply put links as they use to do? Adding this kind of crap can only benefit others but not the customer who paid for the product.

How am I supposed to get the software I paid for?