nope I have the same blimmin problem Bex x

Hi,

I asked CyberLink to investigate the menu display issue which appears to be a problem here. I'll call it RETURN TO DISC MENU option.

This is very dependent upon the configuration of your remote control at this time.

**************
"In general CE DVD player, Click "stop" will stop video playback and become black screen. Then, click "Play" can play video. (Won't jump to DVD menu.) If a user wants to jump back to DVD menu. He should click "Top menu" on RC. (Please refer attach photos)"
**************

I concur with these findings for one of my players that could use TITLE MENU for PDr5P created DVD's. BUT not on another multi-capable disc player's remote control which didn't have the same button configurations....only having the MENU (Root Menu) option. I have mentioned this to CyberLink to see if the "Root Menu" could be the option used to bring up the menu.

I tested a PDr5P built file and Commercial DVD's the latter reacted to both positions...while the PDr5P one didn't.

All following images are from CL's test.

Dafydd

JVC remote configuration

Panasonic Remote Control

Pioneer remote control layout

Hi again and thanks for all the input on this issue. I also have some contact with the support group to help figure this out.

My Samsung vhs/dvd combo is basic. It just doesnt add up that the button doesnt work. I tried a number of different combinations too.

Also, my computer players wont give the menu. I tested "Windows Media player", Intervideo WinDVD player, and RealPlayer. NONE of the 'menu' functions on the players will give the menu. Didnt anyone ever notice this before?

I will follow up when I get done doing the test with the support group. They want me to give them another test.
thanks so much,
CC

Hi everyone,
I got a reply from Support and they gave me a new download of the program to try. I was pleasantly pleased to try some tests.

The bottom line is.. Unfortunately, it didnt fix it. It still works the way it did before. I have sent my report back to them.

Didnt anyone else ever notice this before? that's what I want to know.

regards,
CC

Quote: Hi everyone,
I got a reply from Support and they gave me a new download of the program to try. I was pleasantly pleased to try some tests.
The bottom line is.. Unfortunately, it didnt fix it. It still works the way it did before. I have sent my report back to them.
Didnt anyone else ever notice this before? that's what I want to know.
regards,
CC

You have a multi-capable device "My Samsung vhs/dvd combo is basic" and it has a remote control device which is a big variable here.

A basic DVD player... has pretty similar controls and perhaps most of us didn't have the variable you have. I noticed the difference when I tested a multi-capable disc player ..... Previously I'd tested it on DVD basic players and didn't see any problem. Good to see your posting.

Dafydd

Hi again,

So, you are saying it's my Samsung dvd/vhs combo player that is at fault?

You know, I wouldnt even care if I had to toss it and get a different one. As long as this software would work, and i could play the dvd's that I have made. I would go out right now and get a different player (first making sure it played before I bought it).

However, that leaves out the issue with playing the dvd's on the computer using Windows Media player, RealPlayer, et al . what about that?

Hasnt anyone out there put their DVD into their computer and played it? Am I the only one who does this?

people? Let me know what players on the PC you are using.

thanks again!
CC

Quote: Hi again,

So, you are saying it's my Samsung dvd/vhs combo player that is at fault?

You know, I wouldnt even care if I had to toss it and get a different one. As long as this software would work, and i could play the dvd's that I have made. I would go out right now and get a different player (first making sure it played before I bought it).
However, that leaves out the issue with playing the dvd's on the computer using Windows Media player, RealPlayer, et al . what about that?
Hasnt anyone out there put their DVD into their computer and played it? Am I the only one who does this?
people? Let me know what players on the PC you are using.
thanks again!
CC

CC, RE: "So, you are saying it's my Samsung dvd/vhs combo player that is at fault?" Certainly not. As you see from my own input higher up I to found a problem....and I have mentioned this to CL .... very loudly. The point I wanted to make was...it's impossible for a company to check every new remote control or to expect it to check every disc player.

I'm pleased you're testing and questioning... Your actions will improve, change and result in a better product.

Dafydd

thanks again Dafydd,

I can relate to the issue of testing every device being impossible.

One of the criteria I researched before I got the Samsung was making sure it played DVD-R, DVD+R, DVD+RW, DVD-RW, on down the line. I have used every kind of dvd in it. I can ALWAYS get to the menu of any movie I watch. This is a basic player. I have never been unable to load and/or watch anything until now.

So, that means its NOT the player. Its the software. The function "disc menu" works on all my other videos. period.

What about the question I asked today about the Windows Media player and 'menu' not working on that? Did you try that Dafydd?

tanks!

Hi all,
I would like to update everyone on the status of this problem. I have had maybe 10 back-and-forth interactions with the support group and they gave me access to the newest download to try. I think it's 2505a? or something. Then they wanted me to try it on another computer, try it on another vcr etc.

I think they are just trying to keep me busy.

The ONE question they never answer is "why doesnt the menu button work on Windows Media Player, RealPlayer etc"

Can ANYONE out there tell me that their menu button works on these ? Does anybody ever put their newly made DVDs on their computers?

please help as I am quite frustrated.

CC

Quote: Hi all,
I would like to update everyone on the status of this problem. I have had maybe 10 back-and-forth interactions with the support group and they gave me access to the newest download to try. I think it's 2505a? or something. Then they wanted me to try it on another computer, try it on another vcr etc.
I think they are just trying to keep me busy.
The ONE question they never answer is "why doesnt the menu button work on Windows Media Player, RealPlayer etc"
Can ANYONE out there tell me that their menu button works on these ? Does anybody ever put their newly made DVDs on their computers?
please help as I am quite frustrated.
CC

Well I for one don't have a remote control that operates on my computer to play DVD's. I also don't use MediaPlayer to play any DVD I use PowerDVD 7 (I haven't installed Ultra version yet). I don't use RealPlayer to play video.

You are expecting perhaps too much from us ... end users. I don't use a remote control on my computer...had one for one set up... but gee it was frustrating.

Dafydd

hi, no I must not have been clear. sorry.

i dont use a remote control on my PC. I mean pointing and clicking on the "menu" button on the top left of windows media player.

that's all.

You could easily do a test with a dvd you made. media player comes on all PCs.

FYI I installed on my husbands computer. Its got a HP DVD Writer 300C. It also created a disk with the same issues. AUGH. I'm quite done with this.

CC

Has this issue ever been fixed?

I NEVER used the "title' button on a dvd player remote control before in all the years of using various DVD players, but that is the only want to get to the "DVD Menu" in DVD's made by PP5. Same thing with my Xbox360.


This is a problem in PowerProducer, is this a problem in PowerDirector? I would like the features of Director, but it seems there are just too many bugs in general with every iteration of Cyberlink software.

The "Menu" button on my Sony DVP-SR510H (and on a previous tabletop DVD player) is not working for DVDs I created with PowerDirector10. I get a "Operation not possible" message on my TV screen. I'm now running Windows 8.1 on my Envy 700. Sorry if this redundant, but this thread seems to be about issue DVD playing software on the PC.