Quote: My pc is fully blu ray compatible yet when I put a blu ray disc into my pc powerdvd 9 will appear to work for a few seconds and then completely disapear off my screen, what on earth is going on and how can I fix this problem? Thanks.

Power DVD 9 Ultra doesn't work at all for me; examples:

1. Never starts when I start it the 1st time; must be started twice for it to start

2. Doesn't play ANY disk on ANY of the 3 drives I have in my quite modern computer

3. If I bring up the settings window and click on "Video", it dies completely

I'm a software developer, and also have spent a lot of time dealing with media playing software, and have never seen anything so bad. I asked for a refund, and they gave me a list of detailed instructions to clean out my registry and reinstall (a shame their own uninstaller doesn't do a good enough job, huh?); didn't help, asked for a refund AGAIN. Hope they are honorable and give me my money back.

See here:

http://forum.cyberlink.com/forum/posts/list/6812.page

- Tim

Thanks for your reply tbessie it looks as though Cyberlink are putting discs out that have not been properly tested, very bad indeed.

Quote: Thanks for your reply tbessie it looks as though Cyberlink are putting discs out that have not been properly tested, very bad indeed.

I posted another message here where I said I found out what the problem was. Though it sounds like there HAVE indeed been many problems with Power DVD 9 Ultra, my problem was caused by Comodo Firewall interacting badly with Power DVD, apparently stopping it from running code somehow, but neither Comodo now Power DVD showing any message that this was happening.

On the one side, it would be great - since this is a known problem - for Cyberlink to add it to the FAQ (if it hasn't already); on the other, Comodo needs to be a little smarter.

Check my handle to the message where I talk about this problem.

- Tim