CONSTANT CRASHING!!!!!!

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April

Newbie Joined: Apr 23, 2009 23:37 Messages: 4 Offline

Solved by

Apr 28, 2009 22:48

Hi can someone please help - I have downloaded the new Power Director 7 program onto my laptop, the actual program is working but is constantly crashing on me, especially every time I try to save my project. I get the message

Powerdirector has stopped working

And in the process, regardless of whether it saved or not the file is then corrupted, I get a File Broken message when I try to open it up again.

I have started this same project over and over countless times and I am ready to smash this computer!!!!

Can anyone help????

Thanks

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Apr 29, 2009 06:03

Hi April,
The standard instruction is to uninstall-re-install PD in case you have a corrupted installation causing you problems. (or a corrupted download)

I'd like to know exactly what version you are using.
Director's chair icon > Help > About, please give the PD version build numbers.

Have you explained the issue to Tech Support?
http://www.cyberlink.com/prog/support/cs/index.do
They are your first "port of call".

OK, I would suggest you try out a simple "test run" with PD and use the sample files provided in PD to Edit, Produce and create to disc. If successful start to look at the video files you are using to see if some have problems - I don't know what video files you are using or the selections you are making.

Post your results.

Dafydd

This message was edited 1 time. Last update was at Apr 29. 2009 06:04

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