Random "PowerDVD cannot read file on this disk and cannot play."

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Gianluca_Rigotti

Member Joined: Apr 10, 2007 15:14 Messages: 75 Offline

Solved by

Mar 17, 2018 14:54

This message (is translate from italian, I don't know if in english is exactly the same) appear random for aprox 80% times I start a bluray disk. Ever the first time I need to restart the PC many time befor a succesful launch.
Very frustrating. Other players do not have any problems with same discs.

My dxdiag file in attachment.

Ideas?

Filename	DxDiag.txt	Download
Description
Filesize	104 Kbytes
Downloaded:	277 time(s)

This message was edited 1 time. Last update was at Mar 17. 2018 14:58

Jets2011

Senior Contributor Location: Canada Joined: Sep 29, 2006 05:26 Messages: 760 Offline

Mar 19, 2018 02:15

Hello,

What message did you receive? Try sharing a screenshot of the message.

Dave

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