Cannot enter 3D playback after updated to Windows 10 Fall Creators Update on NVIDIA GPU platforms

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Forum Moderator

Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline

Solved by

Mar 13, 2018 04:59

Dear community members,

We have observed some 3D playback issues in PowerDVD (e.g. no 3D video, cannot enter 3D playback), which specifically happens on platforms that have installed the latest Windows 10 Fall Creators Update and have NVIDIA GPUs and HDMI 1.4 3D compatible display devices. It has been resolved by NVIDIA’s latest 388.31 version driver release.

To install the latest 388.31 version driver, you can refer to the NVIDIA support page:
https://www.geforce.com/drivers

If condition persists after the driver is updated, please contact CyberLink Customer Support.
http://www.cyberlink.com/support/contact-support.jsp

Cheers,
PowerDVD Moderator

This message was edited 1 time. Last update was at Jun 19. 2019 23:02

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