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Graphics card Driver Incompatible
Ryan11 [Avatar]
Newbie Joined: Mar 02, 2018 15:20 Messages: 1 Offline
[Post New] Mar 02, 2018 15:36
Hi everyone,

I'm new to this forum and have just recently purchased PowerDVD 17. Unfortunatley, it has told me straight away that my graphics card driver is incompatible. I downloaded the Blu-Ray adviser with the following results:

Minimum Requirements:

Windows 7 or above - Pass
4GB System memory - Pass
AVC/MPEG-2/VC-1 Codec (GPU) - NOT AVAILABLE
HDCP (GPU/Display) - NOT AVAILABLE
Blu-ray Optical Disc Drive - Pass
Windows Media Player 9 or Above - Pass


So I'm taking this to mean my graphics card isn't good enough and needs upgrading and my monitor (currently using TV) isn't good enough for Blu-ray playback? I have a Dell Optiplex 755, any help with how to go about upgrading and fixing this issue?

This message was edited 1 time. Last update was at Mar 02. 2018 15:39

Jets2011
Senior Contributor Location: Canada Joined: Sep 29, 2006 05:26 Messages: 760 Offline
[Post New] Mar 03, 2018 06:56
Hi,
Welcome to the forum.

We can't say for sure that your GPU is not compatible, it could be a driver that needs updating.

Please generate your DXDiag file, and then attach it in your reply.

You can see here for info on how to generate: https://forum.cyberlink.com/forum/posts/list/63543.page#post_box_289538


Dave
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