A response from another user at the VideoStudio forum:

mmm, well this might explain my issue too.
I have PD15 on my system and at some point it stopped working....apparently AFTER I installed VS2018!

When I launch PD15 it displays the PD splash screen and then an empty ! warning box with an OK button.
This is followd by the PD15 has stopped working box asking you to report the problem or not.

Is that what you get?

I would have reported this during the beta period but I THOUGHT it was Cyberlink somehow checking for multiple installs upon program launch.



I replied exactly! I have also asked who he beta tested with so he can report this issue to them.

Corel have investigated this issue and have determined that the problem is with PowerDirector not VS 2018 and are waiting to see what action CyberLink are going to take to correct whatever is causing the conflict.
Would the forum moderator please ensure that CyberLink are activily searching for a solution, as many forum members have both programs installed and would like to be able to use both, otherwise it will be necessary to remove one of the programs and CyberLink is the likely candidate Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

PDtoots

Thank you RobertJ/OZ and I believe wstagner, who dug into this issue. I hope now for a timely correction from Cyberlink.
Barry

Hi,

I can confirm that CL R&D are currently investigating the issue.

Cheers
PowerDirector Moderator

For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do

For those of us who cannot load PD now, how will we find out about CL's findings?
Thanks

Maybe, just maybe I discovered a 'fix' for this problem.
I installed Videostudio 2018 FIRST, and then Power Director 16 after. It seems to have worked for me.
Note: I had just done a reset of Windows 10 so maybe that had something to do with it, but as of this post both programs are loading and working.
Barry

Solution from Cyberlink:
With reference to your query, after investigating, the issue also happens when using software developing tool “Graph Editor” without PowerDirector installed. To avoid the error of Corel Video Studio Ultimate 2018 affects PowerDirector users, we have found a solution to workaround the issue. The solution would be implemented in the next patch.

It is suggested to follow the steps below to replace the module manually as the temp solution.

1. Depend on your OS version, download the file CLDVinf.ax from one of the links below. If your Windows is 64bit version, download the 64bit version module. If your Windows is 32bit version, download the 32bit version module. Extract the downloaded file CLDVinf.zip, you can find the module CLDVinf.ax.

64bit: http://download.cyberlink.com/ftpdload/ ... LDVinf.zip
32bit: http://download.cyberlink.com/ftpdload/ ... LDVinf.zip

2. Browse the below folder on your PC

Crogram Files\CyberLink\PowerDirector16\runtime\recordingPack

3. Find the file CLDVinf.ax in the folder and rename the file as the backup.
4. Copy the downloaded CLDVinf.ax to the same folder.
5. Launch PowerDirector to check again.

Quote Solution from Cyberlink:
With reference to your query, after investigating, the issue also happens when using software developing tool “Graph Editor” without PowerDirector installed. To avoid the error of Corel Video Studio Ultimate 2018 affects PowerDirector users, we have found a solution to workaround the issue. The solution would be implemented in the next patch.

It is suggested to follow the steps below to replace the module manually as the temp solution.

1. Depend on your OS version, download the file CLDVinf.ax from one of the links below. If your Windows is 64bit version, download the 64bit version module. If your Windows is 32bit version, download the 32bit version module. Extract the downloaded file CLDVinf.zip, you can find the module CLDVinf.ax.

64bit: http://download.cyberlink.com/ftpdload/ ... LDVinf.zip
32bit: http://download.cyberlink.com/ftpdload/ ... LDVinf.zip

2. Browse the below folder on your PC

Crogram Files\CyberLink\PowerDirector16\runtime\recordingPack

3. Find the file CLDVinf.ax in the folder and rename the file as the backup.
4. Copy the downloaded CLDVinf.ax to the same folder.
5. Launch PowerDirector to check again.

Thank you for this fix. It also works for PD15 running under win7. I just tried it.

Quote

Quote Solution from Cyberlink:
With reference to your query, after investigating, the issue also happens when using software developing tool “Graph Editor” without PowerDirector installed. To avoid the error of Corel Video Studio Ultimate 2018 affects PowerDirector users, we have found a solution to workaround the issue. The solution would be implemented in the next patch.

It is suggested to follow the steps below to replace the module manually as the temp solution.

1. Depend on your OS version, download the file CLDVinf.ax from one of the links below. If your Windows is 64bit version, download the 64bit version module. If your Windows is 32bit version, download the 32bit version module. Extract the downloaded file CLDVinf.zip, you can find the module CLDVinf.ax.

64bit: http://download.cyberlink.com/ftpdload/ ... LDVinf.zip
32bit: http://download.cyberlink.com/ftpdload/ ... LDVinf.zip

2. Browse the below folder on your PC

Crogram Files\CyberLink\PowerDirector16\runtime\recordingPack

3. Find the file CLDVinf.ax in the folder and rename the file as the backup.
4. Copy the downloaded CLDVinf.ax to the same folder.
5. Launch PowerDirector to check again.

Thank you for this fix. It also works for PD15 running under win7. I just tried it.

The links is broken,I get this message"Directory Listing DeniedThis Virtual Directory does not allow contents to be listed."

Quote [The links is broken,I get this message"Directory Listing DeniedThis Virtual Directory does not allow contents to be listed."

Same here. .
.
Never, under any circumstances, combine a laxative and sleeping pill on the same night.

PowerSpec G310
ASRock Extreme 6 A85X
AMD A10 6800K Quad Core Processor 4.1GHz
16GB DDR3-1600 RAM
EVGA GTX960 Super OC GPU
Windows 7 Pro

Now that's strange, the same links on the Corel forum allows download of the zip files Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

PDtoots

The URLs are not complete.
If you hover over the URLs, you can see that the URLs for 32bit and 64bit are exactly the same.
They both link to "http://download.cyberlink.com/ftpdload/" and there we don't have the right to access.

Hatti Win 10 64, i7-4790k, 32GB Ram, 256 GB SSD, SATA 2TB, SATA 4TB, NVidia GTX1080 8GB, LG 34" 4K Wide, AOC 24" 1080

Hi,

Please check the full links on the official post here:
https://forum.cyberlink.com/forum/posts/list/65510.page

The ones posted by bjtap1 in this thread appear to be incomplete.

Cheers
PowerDirector Moderator

For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do