Audio wave does not display in PD13

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bonagege

Senior Member Location: Italia, Lombardia GMT + 1 Joined: Jun 25, 2011 16:32 Messages: 187 Offline

Solved by

Feb 10, 2018 17:30

Also in PD 13 it never worked properly W 10 64 , pc Dell XPS 8000 - core i7 2,8 GHz--ram 6 MB--GEFORCE GTX 1050TI 4GB - SSD 256 + 2x630--area Pal
Videocam: Panasonic SD 700 avchd
Pinnacle 14 - PD 9-13-17

The Shadowman

Senior Contributor Location: UK Joined: Dec 15, 2014 13:06 Messages: 1831 Offline

Feb 12, 2018 12:09

Quote Also in PD 13 it never worked properly

In Preferences - General. Have you ticked "Show wave form in timeline"? Panny TM10, GH2, GH4,

bonagege

Senior Member Location: Italia, Lombardia GMT + 1 Joined: Jun 25, 2011 16:32 Messages: 187 Offline

Feb 13, 2018 03:30

Received from the SUPPORT

Thankingyou for your kind request We would advise you to go to the C: \ Users \
[user_name] \ AppData \ Roaming \ CyberLink \ PowerDirector \ 13.0 \
Cache \ WaveForms folder and then delete all the temporary files.

Incase the trouble persists, please switch to "Preferences" -> General
"to disable the" HD video processing - shadow file "box.

Please let us know the results obtained.

Best regards

Your CyberLink technical support W 10 64 , pc Dell XPS 8000 - core i7 2,8 GHz--ram 6 MB--GEFORCE GTX 1050TI 4GB - SSD 256 + 2x630--area Pal
Videocam: Panasonic SD 700 avchd
Pinnacle 14 - PD 9-13-17

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