I can not activate Power DVD 9

marco

Newbie Joined: Apr 18, 2009 09:14 Messages: 3 Offline

Solved by

Apr 20, 2009 17:16

Dear all,

I can not activate power dvd 9.

I have contacted the help desk several times, but they could not solve the Issue.

They have told me to Start Windows in Selective Startup mode, do the following steps:

a. Click on Start.
b. Click on Run.
c. Type “msconfig” and click on OK.
d. A System Configuration Utility window will come up.
e. On General tab, select Selective Startup.
f. Uncheck "Load Startup Items".
g. Click on Apply.
h. Click on OK.
i. Click on Close.
j. It will ask you to restart your computer. Click on "Restart".

II. Install Microsoft cleanup tool and clean PowerDVD installation information
Install Microsoft cleanup tool and execute from "Start\all programs\Windows Installer Cleanup" If you can see PowerDVD in product list, select PowerDVD [9.00] and click "Remove" button to clean up PowerDVD.

And to remove PowerDVD folder and clean up PowerDVD Registry

I have cleaned registry and re installed the powed dvd several times but it always say that the activation key is incorrect.
I use Windows XP sp3 and Kaspersky Antivirus software.
Any advice?

Ken

Newbie Joined: Apr 20, 2009 19:23 Messages: 1 Offline

Apr 28, 2009 08:48

Marco,

I have been going through the same thing with tech support these past few days. We have had no luck either. I will let you know if we solve anything, I would greatly appreciate it if you would do the same.

Cody

Newbie Joined: Jun 06, 2009 00:52 Messages: 1 Offline

Jun 06, 2009 01:00

same here with Vista. on their support page they also recommend trying to modify the host file but don't give very good instructions on how to do so. Support seems to be prompt and polite but it doesn't do much good if the ($100)product won't work