PowerDVD 17 not using/recognizing srt files

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cplloyd42

Newbie Joined: Aug 02, 2015 04:42 Messages: 11 Offline

Solved by

Jan 17, 2018 02:06

Hi,

Some 6+ months ago my PowerDVD 17 (or was it 16?) was happily using srt files to add subtitles to mp4 files of the same name. I have had occasion to play the same mp4 file(s) again, and I find that PDVD 17 ignores (or does not interpret) the same srt file(s).

I have done a brief search on this topic but find the results not all that helpful. Perhaps someone knows of a solution or workaround that they could point me to.

Thanks in advance,
Paul.

Hicham_B

Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline

Jan 17, 2018 03:39

Hi Paul,

Are you facing this issue only with this particular srt, or with all your srt files?

Cheers,
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

cplloyd42

Newbie Joined: Aug 02, 2015 04:42 Messages: 11 Offline

Jan 17, 2018 16:50

No, it's with several srt files - I have only 3 to try with and was looking at using a 4th when I discovered this problem.

Paul.

cplloyd42

Newbie Joined: Aug 02, 2015 04:42 Messages: 11 Offline

Mar 01, 2018 05:38

It looks like this problem is in the too hard basket!

I have a workaround - use VLC Media Player v3.0 (latest). It identifies and displays the srt file seamlessly.

So, what's the problem with Cyberlink, anyone?

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