I have manualy and copy/paste the key in several times over the course of two week and the same error pops up again and again. I have attempted to contact support and their response times leave alot to be desired to the point I had to wait two week before getting a reply. The reply I received was making sure the key must have not been typed in correctly and that I need to know the difference between a 5 and a S. This response really irked me that I am thought that I am not smart enough to know the difference a number and a letter. What is the typical turnaround time for Cyberlink CS to resolve a simple issue in everyone experience? I have shelled out couple hundred dollars on their products during the current sale and only have run into this one key not activating. I am currently 3 weeks after purchasing that I still unable to use said product.
Thanks for your time
Milo
Filename | 2018-01-13 10_57_57-2018-01-13 10_46_51-Date and Time_obfuscated.png |
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Description | key error |
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Filesize |
228 Kbytes
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Downloaded: | 16 time(s) |