Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
Force PowerDVD17 to _NOT_ switch to 24 hz
Gianluca_Rigotti [Avatar]
Member Joined: Apr 10, 2007 15:14 Messages: 75 Offline
[Post New]
Hi all,
When starting a 3D bluray there is a way to tell PowerDVD17 (last version) to NOT switch to 24 hz, and to NOT access to the 3d features of the monitor?

PDVD change my refresh video rate to "23" hz and activate a "3d color" modality of my LG D2342 (micropolarized), and the vision result is choppy and highly distorted.

Will be perfect if simply start the 3D playback for micropolarized monitors without do anything into my screen configuration.

TIA,
Gianluca
Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New]
Hi Gianluca,

Have you contacted the support in this regard? You can find the support's link in my signature.

Cheers,
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
Gianluca_Rigotti [Avatar]
Member Joined: Apr 10, 2007 15:14 Messages: 75 Offline
[Post New]
Quote Hi Gianluca,

Have you contacted the support in this regard? You can find the support's link in my signature.

Cheers,
Hicham
Just done. I wait for an answer...
thanks.
Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New]
Hi Gianluca_Rigotti,

It's our HDMI 1.4 3D behavior. And HDMI 1.4 3D has three display type: 1080p 24Hz(Default if HDMI 1.4 3D Monitor), 720p 60Hz and 720p 50Hz.

Your monitor is "micro-polarized", so if the 3D monitor has not been correctly autodetected, the default value will be enabled (HDMI 1.4 enabled 3D TV).
You can manually change to "Micro-polarized LCD 3D" in [Settings] -> [Preferences] -> [3D Display] -> [Display Device].
If you don't want to enable 3D with 3DBD, you can disable [Play 3D Media in 3D] option in [Settings] -> [Preferences] -> [3D Display] -> [General].

Many thanks.
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
Gianluca_Rigotti [Avatar]
Member Joined: Apr 10, 2007 15:14 Messages: 75 Offline
[Post New]
Quote Your monitor is "micro-polarized", so if the 3D monitor has not been correctly autodetected, the default value will be enabled (HDMI 1.4 enabled 3D TV).
You can manually change to "Micro-polarized LCD 3D" in [Settings] -> [Preferences] -> [3D Display] -> [Display Device].
Thanks Hicham, is the first option i tried. But if I choose "micro-polarized" PDVD say to me that it can't recognize the device (the monitor) and the playback doesnt' start.

I note that if i try to force 3D without say that is a 3d monitor PDVD use by defaut the anagliphyc red-blue vision. So the perfect for me will be use interleaved rows to use the micropolarized capabilities of the monitor. Is the way to works that has the old Arcsoft TMT.

Anyway my feelings is that you need to add more user preferences to customize vison and audio options. Is a player that run into a PC so is normal that it can be infaced to a wide range of hardware, and thare is a real big probability that something doesn't works. Your software cost money and there is not possibility to try all feature (and verify bugs and incompatibilities) before pay the money. Is very frustrating, pratically I waste my money to a product that promise all and at the end don't do what I need.
Help the user to force some feature sould be very, very, very helpful. And reading all the posts in the forum seems to be exactly this case.
Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New]
Hi Gianluca_Rigotti,

It's true, our product costs money, but we offer you a 30-days money back warranty. So you can try all feature and verify bugs and incompatibilities during those 30 days.

Cheers,
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
Powered by JForum 2.1.8 © JForum Team