always save the downloaded files to a USB drive (preferred method). don't recommend burning to a DvD or Blu-ray. reason is later you get an error message about can't access because of cyclic redundancy check...

here's info What can I do if I lost my program? and
contacting CL Contact Customer Service ...

product keys for the programs are that you've purchased over the years are under the member section program sections KEY icons. What can I do if I lost my activation key(CD Key)? .

happy happy joy joy

PepsiMan
'garbage in garbage out' 'no bridge too far'

Yashica Electro 8 LD-6 Super 8mm
Asrock TaiChi X470, AMD R7 2700X, W7P 64, MSI GTX1060 6GB, Corsair 16GB/RAM
Dell XPS L702X i7-2860QM, W7P / W10P 64, Intel HD3000/nVidia GT 550M 1GB, Micron 16GB/RAM
Samsung Galaxy Note3/NX1

Quote always save the downloaded files to a USB drive (prefered method). don't recommend burning to a DvD or Blu-ray. reason is later you get a an error message about can't access because of cyclic redundancy check...

here's info What can I do if I lost my program? and
contacting CL Contact Customer Service ...

product keys for the programs are that you've purchased over the years are under the member section program sections KEY icons. What can I do if I lost my activation key(CD Key)? .

happy happy joy joy

PepsiMan
'garbage in garbage out'

PepsiMan,

Many thanks. I had to purchase the Extended support first then I received the email linking to my account and i have all now downloaded. Thanks for the tip about where to save.

Ian

good to hear.
happy year of the dog.

who let the dog out???
arf! arf! ^^

happy happy joy joy

PepsiMan
'garbage in garbage out' 'no bridge too far'

Yashica Electro 8 LD-6 Super 8mm
Asrock TaiChi X470, AMD R7 2700X, W7P 64, MSI GTX1060 6GB, Corsair 16GB/RAM
Dell XPS L702X i7-2860QM, W7P / W10P 64, Intel HD3000/nVidia GT 550M 1GB, Micron 16GB/RAM
Samsung Galaxy Note3/NX1

Quote good to hear.
happy year of the dog.

who let the dog out???
arf! arf! ^^

happy happy joy joy

PepsiMan
'garbage in garbage out'

I just noticed that although ColorDirector is listed in My Products with the key, the recent re-download did not include it. What should I now do to get this?

Ian

Quote ... I just noticed that although ColorDirector is listed in My Products with the key, the recent re-download did not include it. ...

because it's same. you've paid to redownloading the files not a new total package with a different product key to install to a different PC.

happy happy joy joy

PepsiMan
'garbage in garbage out' 'no bridge too far'

Yashica Electro 8 LD-6 Super 8mm
Asrock TaiChi X470, AMD R7 2700X, W7P 64, MSI GTX1060 6GB, Corsair 16GB/RAM
Dell XPS L702X i7-2860QM, W7P / W10P 64, Intel HD3000/nVidia GT 550M 1GB, Micron 16GB/RAM
Samsung Galaxy Note3/NX1

Quote

Quote ... I just noticed that although ColorDirector is listed in My Products with the key, the recent re-download did not include it. ...

because it's same. you've paid to redownloading the files not a new total package with a different product key to install to a different PC.

happy happy joy joy

PepsiMan
'garbage in garbage out'

I don't understand your comment. I'm reloading all items onto the original PC with the same keys as listed in my account. No hardware changes at all.

Ian

oh, my bad. you need to recontact CL explain to them you didn't get the CD download link. ^^

happy happy joy joy

PepsiMan
'garbage in garbage out' 'no bridge too far'

Yashica Electro 8 LD-6 Super 8mm
Asrock TaiChi X470, AMD R7 2700X, W7P 64, MSI GTX1060 6GB, Corsair 16GB/RAM
Dell XPS L702X i7-2860QM, W7P / W10P 64, Intel HD3000/nVidia GT 550M 1GB, Micron 16GB/RAM
Samsung Galaxy Note3/NX1