Power Director 16 not supporting .MOV files that PD14 does

Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!

Forum Index » PowerDirector (previous versions)

Videoguy01

Newbie Joined: Oct 31, 2013 17:59 Messages: 17 Offline

Solved by

Dec 20, 2017 17:00

Last year I did and edit with Power Director 14. Now I want to use the same .MOV files in Power Director 16 and I get an unsupported file error.
Yes they still do import into PD14.

Hicham_B

Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline

Jan 02, 2018 11:14

Hi Videoguy01,

do you have quicktime on your pc?

Greetings,
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

Cyberlink.com uses analytical cookies and other tracking technologies to offer you the best possible user experience. By using our website, you acknowledge and agree to our cookie policy. For more information on cookies or changing your cookies settings, read CyberLink’s Cookie Policy.