Why I am missing video export profiles?

Tim22

Newbie Joined: Oct 13, 2017 11:16 Messages: 3 Offline

Solved by

Oct 13, 2017 11:44

Hi,

When I try to export my finished project, I am given a much smaller list of resolution profiles than I have seen on video tutorials and other friends' computers who have the same software installed. For example, when I select AVC (H.264) and choose "MP4" encoding, the only options I see are:

640 x 480 / 24p (6 Mbps)

640 x 480 / 30p (6 Mbps)

2K 2048 x 1536 / 30p (40 Mbps)

4K 4096 x 3072 / 30p (50 Mbps)

But when I watch tutorials or view these options on a friend's machine, I see way more options, including profiles for 720p and 1080p. Furthermore, my friend told me that she has never installed anything other than the base software, so I know these aren't extras that come with content packs, bonus features, etc.

I have attached screen caps of a few of these menus, all of which seem particularly sparse given what I know is possible in this software.

Why are these profiles not included in my software? And how do I get them?

Thanks.


Filename	AVC-MP4.jpg	Download
Description
Filesize	105 Kbytes
Downloaded:	15 time(s)


Filename	MPEG2.jpg	Download
Description
Filesize	113 Kbytes
Downloaded:	14 time(s)


Filename	HEVC-MP4.jpg	Download
Description
Filesize	106 Kbytes
Downloaded:	11 time(s)

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Oct 13, 2017 12:11

All of the 3 attached files show that you have chosen a 4:3 aspect ratio. The 720p and 1080p profiles are not available.

Try this: Go back to the edit page and change the aspect ratio to 16:9. Those other profiles will then be available in produce.

Tim22

Newbie Joined: Oct 13, 2017 11:16 Messages: 3 Offline

Oct 13, 2017 12:37

Quote All of the 3 attached files show that you have chosen a 4:3 aspect ratio. The 720p and 1080p profiles are not available.

Try this: Go back to the edit page and change the aspect ratio to 16:9. Those other profiles will then be available in produce.

Thanks for your quick response! I came to this conclusion myself after about 15 more minutes of tinkering and critical thinking.

It just surprised me that there was nothing in 4:3 between 640x480 (pathetically small) and 2K. There MUST be some incremental profiles between those two settings! Maybe I'll try to create them myself.

Thanks again!