Hi Jeannie. I am using PDVD for more than 10 years and with my several trial, paid or OEM versions I never experienced anything like this on five different computers and maybe 10 optical drives. As you probably know, some DVDs are set to start with subtitles ON or even a local language ON. One local distribution company (I do live in Europe) is particulary known for this - DVDs mastered by this company always set the audio track and/or subtitles to our language without asking.

In PDVD settings - General - More settings, there is a language section. I can imagine this could be causing problems. Is this set correctly to English? Did you try to switch between English and system default? It may help and it may not. Most importantly, did you uninstall PDVD, deleted all personal settings and installed it again? It is a first rule when a software malfunctions - a re-installation.

Right-mouse click during playback of that "movie with commentary" and select Language. Is the commentary track on the first (top) position of the list or not? .
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Quote Hi Jeannie. I am using PDVD for more than 10 years and with my several trial, paid or OEM versions I never experienced anything like this on five different computers and maybe 10 optical drives. As you probably know, some DVDs are set to start with subtitles ON or even a local language ON. One local distribution company (I do live in Europe) is particulary known for this - DVDs mastered by this company always set the audio track and/or subtitles to our language without asking.

In PDVD settings - General - More settings, there is a language section. I can imagine this could be causing problems. Is this set correctly to English? Did you try to switch between English and system default? It may help and it may not. Most importantly, did you uninstall PDVD, deleted all personal settings and installed it again? It is a first rule when a software malfunctions - a re-installation.

Right-mouse click during playback of that "movie with commentary" and select Language. Is the commentary track on the first (top) position of the list or not?

I've tried reinstalling PowerDVD (and have updated it once). I've also gone into the menus of the affected DVDs and switched off sub-titles to no avail. Jeannie

Quote

Quote Hi Jeannie. I am using PDVD for more than 10 years and with my several trial, paid or OEM versions I never experienced anything like this on five different computers and maybe 10 optical drives. As you probably know, some DVDs are set to start with subtitles ON or even a local language ON. One local distribution company (I do live in Europe) is particulary known for this - DVDs mastered by this company always set the audio track and/or subtitles to our language without asking.

In PDVD settings - General - More settings, there is a language section. I can imagine this could be causing problems. Is this set correctly to English? Did you try to switch between English and system default? It may help and it may not. Most importantly, did you uninstall PDVD, deleted all personal settings and installed it again? It is a first rule when a software malfunctions - a re-installation.

Right-mouse click during playback of that "movie with commentary" and select Language. Is the commentary track on the first (top) position of the list or not?

I've tried reinstalling PowerDVD (and have updated it once). I've also gone into the menus of the affected DVDs and switched off sub-titles to no avail.

You can start the DVD movie playback in powerdvd movie library -> disc drive page.
But, not simply double-clicking the video files (on movie disc) to play from windows/powerdvd file explorer.
The above steps can help you start the movie disc features (subtitle, multi-audio, closed captions, etc.) properly.

Then, try to switch the subtitle and commentary off on the DVD movie menu, but not only from powerdvd playback control menu.
Certain movie title might have default subtitle and commentary settings that overrides or on top of software player playback settings.

Quote

Quote

Quote Hi Jeannie. I am using PDVD for more than 10 years and with my several trial, paid or OEM versions I never experienced anything like this on five different computers and maybe 10 optical drives. As you probably know, some DVDs are set to start with subtitles ON or even a local language ON. One local distribution company (I do live in Europe) is particulary known for this - DVDs mastered by this company always set the audio track and/or subtitles to our language without asking.

In PDVD settings - General - More settings, there is a language section. I can imagine this could be causing problems. Is this set correctly to English? Did you try to switch between English and system default? It may help and it may not. Most importantly, did you uninstall PDVD, deleted all personal settings and installed it again? It is a first rule when a software malfunctions - a re-installation.

Right-mouse click during playback of that "movie with commentary" and select Language. Is the commentary track on the first (top) position of the list or not?

I've tried reinstalling PowerDVD (and have updated it once). I've also gone into the menus of the affected DVDs and switched off sub-titles to no avail.

You can start the DVD movie playback in powerdvd movie library -> disc drive page.
But, not simply double-clicking the video files (on movie disc) to play from windows/powerdvd file explorer.
The above steps can help you start the movie disc features (subtitle, multi-audio, closed captions, etc.) properly.

Then, try to switch the subtitle and commentary off on the DVD movie menu, but not only from powerdvd playback control menu.
Certain movie title might have default subtitle and commentary settings that overrides or on top of software player playback settings.

I've tried all that, including from the .iso. Again, this nonsense happens only with PowerDVD, not other players I have tried (VLC is the only other one I currently have on my computer besides PowerDVD). Jeannie