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PD13 Frequent Crash
tyflikw [Avatar]
Newbie Joined: Jan 07, 2017 10:08 Messages: 5 Offline
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I've edited with powerdirector 13 for a few years now and it's always been a bit crashy. I originally thought it was simply my hardware config as the problem but I've recently upgraded to Ryzen 1700, 16 gigs ram, and PD running off an SSD. I'm begining to think it is my editing habits that cause the crashes?
I use macro keys to quickly split a clip and delete a section. This is the usual action that causes freezing. I don't get the same crashes on my amd A10 laptop even though its specs are way worse than my desktop config. (granted slower laptop necesitates slower editing so again could be user problem).

Think it's a hardware issue or user issue?

I've not seen any helpful similiar threads so I figured I'd finally ask.

Thanks

This message was edited 1 time. Last update was at Sep 27. 2017 11:54

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stevek
Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline
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It would help us guess what the issue is if you would post the dxdiag,exe text file for your computer. .
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tyflikw [Avatar]
Newbie Joined: Jan 07, 2017 10:08 Messages: 5 Offline
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Quote It would help us guess what the issue is if you would post the dxdiag,exe text file for your computer.


Thanks for the help. I looked at the file and see AppHangB1 as the event name. I'll do some of my own research as well, but if you've got any thoughts I'm all ears.
 Filename
DxDiag.txt
[Disk]
 Description
 Filesize
96 Kbytes
 Downloaded:
364 time(s)
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