"No disc in the drive" error -- have others seen this?

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Branais

Senior Member Joined: May 27, 2011 07:21 Messages: 202 Offline

Solved by

Sep 25, 2017 05:51

Hi, I'm not asking here for tech support, just wanting to know if other people have seen the error shown in the attached screen capture.

It occurs every time I launch PDVD 17.0.1808.60 running on Windows 7 x64, even when there s a valid disc in the trget drive. I get four errors, each referring to the drives in sequence. I never got them in PDVD 16.

It's a bit frustrating; I can't make the errors go away. I tried uninstalling PDVD and completely cleaning it out of my system, then re-installing, but the errors still occur. I suspect tech support isn't going to have a clue.

So I thought I'd ask here first if anyone else has seen this? I'd appreciate any responses. Thanks.


Filename	HDD error.png	Download
Description	First of four sequential errors (all the same but for HD number)
Filesize	27 Kbytes
Downloaded:	28 time(s)

Hicham_B

Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline

Oct 11, 2017 06:13

Hi Branais,

Please update PDVD17.

Greetings,
Hicham

This message was edited 1 time. Last update was at Oct 16. 2017 05:06

Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Oct 11, 2017 08:51

Does Windows 7 see your burner as a blu ray burner?. Is it internal or USB attached? .
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