Screen Recorder Disabled

Meltdown61

Newbie Joined: Dec 04, 2016 12:20 Messages: 5 Offline

Solved by

Sep 05, 2017 12:25

Hi,

I have PD15 installed and registered but when I click on the screen capture icon I get an error message that I have to activate PD, which I've already done. There is a red dot on the screen capture icon.

Using Win 10

Any ideas?

This message was edited 3 times. Last update was at Sep 06. 2017 04:48

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Sep 05, 2017 23:41

See this post: http://forum.cyberlink.com/forum/posts/list/50539.page#265621 . The issue was resolved by the user installing the PD update.

Meltdown61

Newbie Joined: Dec 04, 2016 12:20 Messages: 5 Offline

Sep 06, 2017 04:46

Hi,

Thanks for the link -- I installed the PD15 patch and rebooted my PC, but it hasn't fixed the issue.

Also, I noticed there is no Cyberlink Mirror Driver present under display adapter.

Regards

Melt

This message was edited 1 time. Last update was at Sep 06. 2017 04:46

Meltdown61

Newbie Joined: Dec 04, 2016 12:20 Messages: 5 Offline

Sep 06, 2017 06:29

Quote Hi,

Thanks for the link -- I installed the PD15 patch and rebooted my PC, but it hasn't fixed the issue.

Also, I noticed there is no Cyberlink Mirror Driver present under display adapter.

Regards

Melt

OK, I just uninstalled PD15 - rebooted - reinstalled PD15, then the Patch -- rebooted -- enter PD product key and the Screen Recorder is still disabled and nagging me about activating PD.

Any more ideas anyone?

Regards

Melt