Try this: Start key/Computer/System properties and check the System type. Open PD15 and click on the word PowerDirector on the top right. The version will be displayed in the popup window. If the installed version is incorrect than post the two screenshots for the windows OS and PD15.

Quote Try this: Start key/Computer/System properties and check the System type. Open PD15 and click on the word PowerDirector on the top right. The version will be displayed in the popup window. If the installed version is incorrect than post the two screenshots for the windows OS and PD15.

Tom:

Here are the screenshots. Thank you for helping me.

Mark

The screenshot is missing the 64 bit notation. Old versions of PD included the 32 bit notation for that. Try this: Uninstall PD15, reboot, temporarily disable the anti-virus, install PD15. Open PD15 and see if you have a 64 bit notation below the word PowerDirector in that about popup window.

Hi Mark & tomasc -

This is a bit of a side note, really. I have PDR15 installed on 3 PCs &, even though they're all installed as 64-bit in Program Files, the About screens are different (different builds).

1. PC1 - PDR 15.0.3125.0 - no 64-bit notation


2. PC2 - PDR 15.0.2026.0 - yes 64-bit notation


3. PC3 - PDR 15.0.2509.0 - no 64-bit notation

Just now, after updating PC2 with the most recent official patch - 2820 - the 64-bit notation isn't present in the About screen. So - it seems to be build-specific.

I understand that doesn't assist with Mark's problem.

Cheers - Tony
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"Just now, after updating PC2 with the most recent official patch - 2820 - the 64-bit notation isn't present in the About screen. So - it seems to be build-specific."

Phew - thought I was going (even more) gaga - I've spent hours searching that 'about dialogue'

Another way of quickly checking whether any software is 32 or 64 bit is to right click on a shortcut to it and then click on "Properties" and then "Compatibility". Put a tick in the "Run in compatibility mode" box and then look at the drop box. If Windows95 is at the top of the list then it's 32 bit and vice versa.





N.B. - Make sure you "Cancel" out of it and don't actually apply any changes.

Quote "Just now, after updating PC2 with the most recent official patch - 2820 - the 64-bit notation isn't present in the About screen. So - it seems to be build-specific."

Phew - thought I was going (even more) gaga - I've spent hours searching that 'about dialogue'

Another way of quickly checking whether any software is 32 or 64 bit is to right click on a shortcut to it and then click on "Properties" and then "Compatibility". Put a tick in the "Run in compatibility mode" box and then look at the drop box. If Windows95 is at the top of the list then it's 32 bit and vice versa.





N.B. - Make sure you "Cancel" out of it and don't actually apply any changes.

I just did this check and accordingly my install IS 64 bit. I still need to reinstall because fades are not working on images in Title Designer. I bought my PowerDirector on CD. Can I download an install file and Install from that (using the key from my CD packaging)? So I can use the latest and avoid updates, and maybe specifically choose the 64 bit version? All of this has really helped me. What a great community. Thank you for your valuable time.

Mark

Before you go any further with this Mark, I wonder if this is a bug. It isn't something I have ever done before and I just tried it for the first time. If I add an image to a new title and then enable fade for the image (both fade in and fade out) and then try playing it :-

1. It doesn't fade in or out.


2. When I go back to the title designer the fade option for the image is unticked again.

Can anyone else verify this.

I tried to post a screen recording buit the forum is acting the goat at the moment!!!

Quote Before you go any further with this Mark, I wonder if this is a bug. It isn't something I have ever done before and I just tried it for the first time. If I add an image to a new title and then enable fade for the image (both fade in and fade out) and then try playing it :-

1. It doesn't fade in or out.


2. When I go back to the title designer the fade option for the image is unticked again.

Can anyone else verify this.

I tried to post a screen recording buit the forum is acting the goat at the moment!!!

That is exactly what is happening to me - to a tee.

Another side effect is that fades that I do on text using Opacity with keyframes becomes affected too. I get "partial" fades. The fade in does not work and the fade out works but is irratic (starts late and the left and right portions of the text fade first). This seems to occur after I try and implement a fade on an image.

OK well let's see if anyone else confirms this.

p.s. I have recently thought once or twice that fades that I tried to apply from the transitions room weren't working properly but then I thought no more about it and just dropped some keyframes in instead. I suspect that it's something that has only happened since I installed patch to 2820.

Quote OK well let's see if anyone else confirms this.

Do you think this problem should be addressed in a new post so the title reflects the issue?

Quote OK well let's see if anyone else confirms this.

Longedge – This issue was reported by at least 4 other users in the last 2 weeks including mjorg and Tritty. It was finally resolved by installing the beta patch for two other users. See this post: http://forum.cyberlink.com/forum/posts/list/63272.page .

Hi Guys -

I know we've kind of drifted away from the original question but...

From what I've seen here, & based on others' posts, the image fade issue in PDR15 seems to have been introduced with 2820 then corrected with the 3125 beta patch.

On PC1 - 3125 build (listed above) there is no problem with fading images in Title Designer. The same applies to PC3 - 2509 build, but...

On PC2 - 2820 build:

1. Title Designer doesn't retain applied fades on images


2. When one returns to TD to edit, the image is present but doesn't appear in the timeline (shown below)

Cheers - Tony
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I've never been a beta version tester, perhaps there will be an official release soon.

Quote I've never been a beta version tester, perhaps there will be an official release soon.

We know Cyberlink is aware of it and that it will be fixed next update. This support is amazing. Adds a lot of value to this software.