How to download my software links expired

siouxsam

Newbie Joined: Mar 17, 2017 20:40 Messages: 3 Offline

Solved by

Sep 02, 2017 09:10

Dear Members,

I have lost my data due to bad hard disk , I need to download my software again. I have very less confidence on cyberlink customer support for their response. I have submitted a support ticket with my order number

Thanks for your help

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

Sep 02, 2017 09:55

This "human error" happens more often than you might think. As long as you have provided sufficient proof-of-purchase to SUPPORT then you will likely get your software again, but please copy it to another drive, as you should all your on-line software purchases.

Come back here if you fail to get your links. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
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siouxsam

Newbie Joined: Mar 17, 2017 20:40 Messages: 3 Offline

Sep 02, 2017 18:21

Quote This "human error" happens more often than you might think. As long as you have provided sufficient proof-of-purchase to SUPPORT then you will likely get your software again, but please copy it to another drive, as you should all your on-line software purchases.

Come back here if you fail to get your links.

Thank you for your reply, I did csubmit support ticket with my order number. What frustrates me , their number is USA toll free number and I'm calling from australia. I'll be happy to contact on non toll free number. Please pass the number if you have

Thanks for your help

Eugen157

Senior Contributor Location: Palm Springs area, So.CA Joined: Dec 10, 2012 13:57 Messages: 662 Offline

Sep 03, 2017 02:00

Get an external HDD and back your stuff up. AOMEI makes a terrific free backerupper. And for video two HDD come in handy anyway.

Good luck

Eugene 73s, WA6JZN ex DL9GC
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