Just got an error, PowerDirector will not open now.

Kmot

Contributor Location: Northridge, CA Joined: Apr 18, 2012 01:45 Messages: 432 Offline

Solved by

Aug 28, 2017 21:31

Hi guys,

I edited two videos on Saturday. PDR has been working fine. Just now I wanted to run PDR and edit another video and I got an error. It will no longer open PDR.

What can I do besides "run the installation" all over again?

Thanks!

Error

~Tom~

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Aug 28, 2017 22:10

Hi Tom -

Strange error given that it's been running fine.

I don't know if it would help to replace that Magic Tools.dll, in C:\Program Files\CyberLink\PowerDirector15, but I've attached one. Worth a shot (in the dark)?

Cheers - Tony

Filename	MagicTools.dll	Download
Description
Filesize	690 Kbytes
Downloaded:	328 time(s)

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Kmot

Contributor Location: Northridge, CA Joined: Apr 18, 2012 01:45 Messages: 432 Offline

Aug 28, 2017 22:41

Quote Hi Tom -

Strange error given that it's been running fine.

I don't know if it would help to replace that Magic Tools.dll, in C:\Program Files\CyberLink\PowerDirector15, but I've attached one. Worth a shot (in the dark)?

Cheers - Tony

Hi Tony,

Thank you very much. I will give it a try and report back. ~Tom~

Kmot

Contributor Location: Northridge, CA Joined: Apr 18, 2012 01:45 Messages: 432 Offline

Aug 28, 2017 22:47

Quick, before I try installing your file, look what I just saw! The Magic file is dated the exact time I tried to open PDR! And it has 0 kilobytes.

PDR Folder

~Tom~

Kmot

Contributor Location: Northridge, CA Joined: Apr 18, 2012 01:45 Messages: 432 Offline

Aug 28, 2017 22:50

Tony, your file worked!!

Thanks again!!

Cheers, Tom ~Tom~

DeborahAnn

Newbie Joined: Sep 08, 2017 06:28 Messages: 1 Offline

Sep 08, 2017 06:56

Thanks so much for posting this. I had the same issue with a brand new installation (in the middle of a deadline). I wrote to CL tech support and, if I get a response, I'll post it here. In the mean time, the .dll attached by Mr. PDtoots is working...though I'm a bit nervous about it. Ya know? (Did you have any further issues after replacing the file?)

Kmot

Contributor Location: Northridge, CA Joined: Apr 18, 2012 01:45 Messages: 432 Offline

Sep 09, 2017 00:23

Quote Thanks so much for posting this. I had the same issue with a brand new installation (in the middle of a deadline). I wrote to CL tech support and, if I get a response, I'll post it here. In the mean time, the .dll attached by Mr. PDtoots is working...though I'm a bit nervous about it. Ya know? (Did you have any further issues after replacing the file?)

Deborah Ann, no I did not have any other issues. Mine is working as it always had before. It is a very strange glitch and very interesting to learn another use had the same thing happen!