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Power DVD 17. playback of DVD
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acg [Avatar]
Senior Member Private Message Joined: Jan 04, 2011 20:47 Messages: 275 Offline
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On my computer:



When I play back a commercial DVD, the fast forward and the slider buttons work. However when I play back the same movie after copying it and burning it with Cyberlink Software (not an encryption problem) the fast forward and slider buttons do not work. The movie plays ok but the buttons are not active.



Any ideas?



Thanks,



Alan
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Hicham_B [Avatar]
Senior Contributor Private Message Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
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Hi acg,

Have you already contacted the technical support?

Greetings,
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
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acg [Avatar]
Senior Member Private Message Joined: Jan 04, 2011 20:47 Messages: 275 Offline
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Technical support has never been any use to me.



They do not know the product and you cannot understand them.



That is why I use the forum.



I can work it out.



Thanks,

Alan







Quote Hi acg,

Have you already contacted the technical support?

Greetings,
Hicham
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Hicham_B [Avatar]
Senior Contributor Private Message Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
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Hi Alan,

Can you please tell me with software do you mean (Cyberlink burning Software). I need the version number and the SR number.

Greetings,
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
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