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error code 0012 with new windows 10 insider build
toppergraph [Avatar]
Newbie Joined: Jun 22, 2017 10:58 Messages: 3 Offline
[Post New] Jun 22, 2017 12:00
I am using Power dvd 17 Ultra with an amd RX-480 8gb graphics card under windows 10 Pro 64bit Insider build 16226. With this latest build i now get error code 0012 graphics incompatible or incorect driver. the previouse build worked fine and still does if i restore the last build from my system backup HDD.

I have tried both optional(Beta) and latest drivers from AMD and the Cyberlink Patch with no sucsess.

Q: Is it a cyberlink,WINDOWS 10 build or an AMD problem?.

I have now asked the question to all three companys and will wait a few days for replies before installing the origional Chipset for my system.

Help anyone.?.

regards toppergraph.
toppergraph [Avatar]
Newbie Joined: Jun 22, 2017 10:58 Messages: 3 Offline
[Post New] Jun 23, 2017 03:04
Quote I am using Power dvd 17 Ultra with an amd RX-480 8gb graphics card under windows 10 Pro 64bit Insider build 16226. With this latest build i now get error code 0012 graphics incompatible or incorect driver. the previouse build worked fine and still does if i restore the last build from my system backup HDD.

I have tried both optional(Beta) and latest drivers from AMD and the Cyberlink Patch with no sucsess.

Q: Is it a cyberlink,WINDOWS 10 build or an AMD problem?.

I have now asked the question to all three companys and will wait a few days for replies before installing the origional Chipset for my system.

Help anyone.?.

regards toppergraph.


I have just rolled back to a compatible windows build and installed the latest AMD GPU driver and all is well.

Therfore i assume its not an AMD problem. and as Power dvd is set to automatically update its not a cyberlink problem either.

I shall contact microsoft and see what they say.

has anybody else had this problem?.

Would be good if someone from Cyberlink could comment.

regards Topper.
JENS HESSE [Avatar]
Newbie Joined: Nov 18, 2011 15:36 Messages: 1 Offline
[Post New] Sep 01, 2019 12:21
Quote I am using Power dvd 17 Ultra with an amd RX-480 8gb graphics card under windows 10 Pro 64bit Insider build 16226. With this latest build i now get error code 0012 graphics incompatible or incorect driver. the previouse build worked fine and still does if i restore the last build from my system backup HDD.

I have tried both optional(Beta) and latest drivers from AMD and the Cyberlink Patch with no sucsess.

Q: Is it a cyberlink,WINDOWS 10 build or an AMD problem?.

I have now asked the question to all three companys and will wait a few days for replies before installing the origional Chipset for my system.

Help anyone.?.

regards toppergraph.


I have the same problem. My Graphics Card have always worked fine with PowerDVD, but suddenly this problem occur.
I did not change PowerDVD version so it's most likely a windows update, which cause the error.

Regards
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