Thank you for taking the time to respond to my request.
I've finally solved the problem.
I called Sony and got a real live person........Sony Rocks, the reason I buy their products.
Solution:
1. The camera has to be plugged in or the battery will not provide enough power for detection.
2. The USB cable must be plugged in to the rear of the case. Apparently, the front connections don't always work although I have plugged lots of peripherals without problems......go figure.
3. Open My computer and find the file, paste it to a folder of your choice.
4. Open Power Director and click File>Import>Media File
For some reason the software will not recognize the drive
Hopes this helps someone else with the same problem.
RC
www.YourCalgaryHomeInspector.com