Error 1334

Boguy

Newbie Location: Gatineau, Quebec, Canada Joined: Jan 30, 2009 12:37 Messages: 16 Offline

Solved by

Feb 11, 2009 16:44

Hi all,

New user here. I first started using the trial version of PowerDirector 7 and decided to buy the full version. After many issues and reading a few posts from this forum, I managed to completely remove the trial version of PowerDirector 7(PD7) from my computer. I then proceded with the installation of the purchased version of PD7.

The installation could not be completed because of a systematic error called "Error 1334". The error mentions that a file [xx] cannot be installed because it cannot be found in cabinet file "Data1.cab". The program then crashes.

I have tried downloading PD7 from the original source once again and I get the same result. I have used Wise Disk & Wise Registry cleaners to clean my system from any previous verions of PD7. I have also removed any hidden and unhidden files referring PD7 before starting the new installion. I am at a loss on how to fix the problem.

Can you help?

Filename	PowerDirector Installation problems.doc	Download
Description
Filesize	40 Kbytes
Downloaded:	501 time(s)

...The older I get, the better I was...

babindia

Senior Contributor Location: India Joined: Aug 16, 2007 06:11 Messages: 884 Offline

Feb 11, 2009 21:49

Hello and welcome to the forum. Have you raised a support ticket ?
This might be of help to you
http://forum.cyberlink.com/forum/posts/list/3226.page
http://forum.cyberlink.com/forum/posts/list/3068.page
http://forum.cyberlink.com/forum/posts/list/3080.page

This message was edited 1 time. Last update was at Feb 11. 2009 21:49

PC specs :
OS Windows 10.0 Pro
MB - AS rock Z77 extreme 11
Intel 3770K @ 4.0 Ghz OC
Gskill 32 GB RAM 1800 Mhz
6 TB HDD, SSD bootable
nVidia ASUS GTX 660 Ti
BenQ 22" LCD monitor 1920x1080

Boguy

Newbie Location: Gatineau, Quebec, Canada Joined: Jan 30, 2009 12:37 Messages: 16 Offline

Feb 12, 2009 09:11

Thank you, Babdi, for your quick response! I have now raised a support ticket, and am waiting for a response.

I will report back later... ...The older I get, the better I was...

Boguy

Newbie Location: Gatineau, Quebec, Canada Joined: Jan 09, 2015 08:40 Messages: 16 Offline

Feb 12, 2009 14:37

...an update on my issue...

The support center sent me a full version of PD7 to download and install, and...got the error1334, again! Another ticket was sent, and I'm now waiting for a further reply.

While I was waiting for the Support Center to come back with the full version, I tested my Windows installer by uninstalling an older sound card I wanted to replace, and I installed a new one, successfully! I'm still at a loss, particularly when I had previously installed and worked with the trial version for thirty days.

I'm hoping Support Center can solve my issue because my session with the trial version got me hooked on the product...

...The older I get, the better I was...

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Feb 12, 2009 14:43

Hi Boguy,

Cab files are notoriously easy to get corrupted even when unpacked. The problem also remains that PD7's exe unpacks to a temporary location (Temp). The cab file itself contains the majority of all files compressed within it to run the program.

I'd like you to find and download the software WinRAR - it's a free to use 30 day program.
http://www.rarlab.com/download.htm
http://www.rarlab.com/rar/wrar380.exe

1. Once installed Right click on the PDR7_2519_VDE080709-04.exe file
2. select Extract to PDR7_2519_VDE080709-04\

3. WinRar will unpack the full contents of the compressed installation PDr exe file and place it in a Folder name: PDR7_2519_VDE080709-04

4. Now go and open that folder: PDR7_2519_VDE080709-04
5. Find setup.exe and double click on it.

PD7 should now install.

The aim here is to check whether the cab file is able to unpack successfully. If at stage 2 to 3 you get an error message. Post your results.

Dafydd
[Moderator]

This message was edited 4 times. Last update was at Feb 12. 2009 15:50

Boguy

Newbie Location: Gatineau, Quebec, Canada Joined: Jan 30, 2009 12:37 Messages: 16 Offline

Feb 13, 2009 09:06

Thanks, Dafydd...

I'll be away till Sunday at which time I'll try your solution.

I've also received another download link from Customer Support with some additional cleaning steps to be performed prior to downloading again. But, I'll try yours, first, and will keep you posted.

BTW, I thoroughly enjoyed your tutorials (I think it was you on PIPs) while working with the trial version...very well done and easy to follow. Thanks, and keep up the good work.

Guy ...The older I get, the better I was...

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Feb 13, 2009 15:34

Thank you, yep that was me.
http://forum.cyberlink.com/forum/posts/list/3523.page

My actual favourite is:
Title: Special Overlay Images - CyberLink PowerDirector 7
Link: http://www.youtube.com/watch?v=xbxFtpRy2gI
HD available
More info to read: http://forum.cyberlink.com/forum/posts/list/4698.page

The second half as I came up with a solution for something that had been a real pain to me for a while.

Dafydd

Boguy

Newbie Location: Gatineau, Quebec, Canada Joined: Jan 30, 2009 12:37 Messages: 16 Offline

Feb 17, 2009 14:01

Well, I finally got PD7 installed!!!

Tried your approach, Dafydd, but clicking on setup.exe got me to the same error1334.
However, I still had to try installing the new 2519 Full Version which Customer Support had sent me, and which required me to perform some additional Window Installer cleanup procedures. And that did the trick...

Thank you, guys, for your guidance and suggestions...I may, now, come back and haunt you by asking more questions, down the line... after searching and reading all the tips, of course...

This message was edited 1 time. Last update was at Feb 17. 2009 14:13

...The older I get, the better I was...