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Install PowerDVD hang on at 91%
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s981620 [Avatar]
Newbie Private Message Joined: Apr 21, 2017 14:21 Messages: 3 Offline
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hi,

I install PowerDVD hang on at 91%, and need to kill PowerDVDUnti.exe in task manger to contiune install progress.

But !!!

Hang on at 96% again..., still need to kill MediaEspresso.exe to complete installation...
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Jeff R 1 [Avatar]
Senior Member Private Message Joined: Jan 09, 2010 14:05 Messages: 176 Offline
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Quote hi,

I install PowerDVD hang on at 91%, and need to kill PowerDVDUnti.exe in task manger to contiune install progress.

But !!!

Hang on at 96% again..., still need to kill MediaEspresso.exe to complete installation...


Try this, uninstall 17 again if there is something to uninstall.

Load up the free version of CCleaner and run it's registry cleaner as many times as necessary until finds nothing.

Restart the computer and repeat until it finds nothing.



Go into '"Photos", Documents etc and delete any Cyberlink cloud files that are there from any old installations.

Also delete any other Cyberlink files a well.



Try installing Power DVD again.

Doing a clean install of your graphics driver can also help things too if it doesn't function properly.

Don't let W10 find your graphics driver for you.

There used to be tool from Cyberlink that removed old version when problems arose, I don't know if it's around anymore, so I just use CCleaner.

This message was edited 1 time. Last update was at Apr 21. 2017 14:48

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s981620 [Avatar]
Newbie Private Message Joined: Apr 21, 2017 14:21 Messages: 3 Offline
[Post New]
It's doesn't work...

PowerDVD 16 is fine.

I have no idea about it!

Quote
Quote hi,

I install PowerDVD hang on at 91%, and need to kill PowerDVDUnti.exe in task manger to contiune install progress.

But !!!

Hang on at 96% again..., still need to kill MediaEspresso.exe to complete installation...


Try this, uninstall 17 again if there is something to uninstall.

Load up the free version of CCleaner and run it's registry cleaner as many times as necessary until finds nothing.

Restart the computer and repeat until it finds nothing.



Go into '"Photos", Documents etc and delete any Cyberlink cloud files that are there from any old installations.

Also delete any other Cyberlink files a well.



Try installing Power DVD again.

Doing a clean install of your graphics driver can also help things too if it doesn't function properly.

Don't let W10 find your graphics driver for you.

There used to be tool from Cyberlink that removed old version when problems arose, I don't know if it's around anymore, so I just use CCleaner.
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Hicham_B [Avatar]
Senior Contributor Private Message Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
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Hi s981620,

Do you have enough space on your c drive to install PowerDVD17? If not, please delete or transfer some data to an other drive.

Greetings
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
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Paul0987 [Avatar]
Newbie Private Message Joined: May 30, 2017 20:15 Messages: 1 Offline
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I am have the same problem , it is a clean machine - nothng but windows 10 installed, plenty of hard drive space. It is an alienware PC. Any more suggestions?
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Hicham_B [Avatar]
Senior Contributor Private Message Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
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Hi Paul0987,

Please contact the customer support.
http://www.cyberlink.com/support/contact-support.jsp

Greetings
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
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s981620 [Avatar]
Newbie Private Message Joined: Apr 21, 2017 14:21 Messages: 3 Offline
[Post New]
Quote It's doesn't work...

PowerDVD 16 is fine.

I have no idea about it!

Quote
Quote hi,

I install PowerDVD hang on at 91%, and need to kill PowerDVDUnti.exe in task manger to contiune install progress.

But !!!

Hang on at 96% again..., still need to kill MediaEspresso.exe to complete installation...


Try this, uninstall 17 again if there is something to uninstall.

Load up the free version of CCleaner and run it's registry cleaner as many times as necessary until finds nothing.

Restart the computer and repeat until it finds nothing.



Go into '"Photos", Documents etc and delete any Cyberlink cloud files that are there from any old installations.

Also delete any other Cyberlink files a well.



Try installing Power DVD again.

Doing a clean install of your graphics driver can also help things too if it doesn't function properly.

Don't let W10 find your graphics driver for you.

There used to be tool from Cyberlink that removed old version when problems arose, I don't know if it's around anymore, so I just use CCleaner.


It's seem not special case!!

https://nahimic.helprace.com/i221-nahimic-2-3-15-is-available/1/oldest

Please fix it. It conflicts with PowerDVD 16 and 17. If Nahimic is installed and running, PowerDVD 16/17 can't be installed or uninstalled. They will get stuck at 91% for the installation and uninstall will never start. And sometimes, Nahimic hangs my typing.. like it delays my typing or my typing or keyboard will be stuck. By the way, I reverted to v2.3.14, and there is no single problem so far.
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