new computer...I don't have the original files..

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Trekz

Member Joined: Oct 16, 2016 00:32 Messages: 67 Offline

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Jan 24, 2017 21:46

I just got a new laptop, so how do I transfer pd15/pd8 on here? I thought I had pd8 exe, but those where just patches. Can someone please dropbox the original files, or is that frowned upon?

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

Jan 24, 2017 22:55

The only way to retrieve the files is to prove to Cyberlink you owned them. Contact Customer Support and give them any information you have pertaining to your purchase. Sorry to pick at a wound but I am surprised how many people fail to copy their bought and paid for installation files for all sorts of programs, this problem is not rare. Good luck. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
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Trekz

Member Joined: Oct 16, 2016 00:32 Messages: 67 Offline

Jan 24, 2017 22:59

Quote The only way to retrieve the files is to prove to Cyberlink you owned them. Contact Customer Support and give them any information you have pertaining to your purchase. Sorry to pick at a wound but I am surprised how many people fail to copy their bought and paid for installation files for all sorts of programs, this problem is not rare. Good luck.

no worries. Thanks. I might go for the phone call then.

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