Ooops I just want to edit and make pictures, walk my dog and go fishing.

Hello Kyle,

Over the years I've needed to do a number of complete uninstalls/re-installs of CL products. On the whole, that has corrected issues like yours. Though not always necessary, I generally use Revo Uninstaller to clear out leftover items.

Checking your diagnostic report shows your GPU driver is not up-to-date. That would not cause PhD to stop working, but it's best to update anyway. http://www.nvidia.com/download/driverResults.aspx/111034/en-us I cannot see anything else in your DxDiag that rings any alarm bells, but I am no expert on these matters.

It's possible that something else is interfering with PhD starting properly. Have you tried rebooting your PC in Safe Mode, then testing?

PIX PIX YouTube channel

Quote Hello Kyle,

Over the years I've needed to do a number of complete uninstalls/re-installs of CL products. On the whole, that has corrected issues like yours. Though not always necessary, I generally use Revo Uninstaller to clear out leftover items.

Checking your diagnostic report shows your GPU driver is not up-to-date. That would not cause PhD to stop working, but it's best to update anyway. http://www.nvidia.com/download/driverResults.aspx/111034/en-us I cannot see anything else in your DxDiag that rings any alarm bells, but I am no expert on these matters.

It's possible that something else is interfering with PhD starting properly. Have you tried rebooting your PC in Safe Mode, then testing?

PIX

Hi Pix , thanks for replying.

I've just tried Safe Mode but that doesn't work either I knew that my Nvidia driver was out of date as PD 14 works better ( or used to ! ) with the older driver. I'll update the driver to see if that helps in any way.

On the bright side of not being able to work on the ole' PC, I've picked up my paint brushes again to try finsh off a painting I started months ago but I've still missed out on the exhibition dead line. At least I'll get into into the next exhibition

I'll report back

Cheers I just want to edit and make pictures, walk my dog and go fishing.

Just noticed that Photodirector is still showing as active in Windows Task Manager even though I closed the non-functioning prog down! I can finaly close the prog using "End Process".

Cheers I just want to edit and make pictures, walk my dog and go fishing.

Quote Hello Kyle,

Over the years I've needed to do a number of complete uninstalls/re-installs of CL products. On the whole, that has corrected issues like yours. Though not always necessary, I generally use Revo Uninstaller to clear out leftover items.

Checking your diagnostic report shows your GPU driver is not up-to-date. That would not cause PhD to stop working, but it's best to update anyway. http://www.nvidia.com/download/driverResults.aspx/111034/en-us I cannot see anything else in your DxDiag that rings any alarm bells, but I am no expert on these matters.

It's possible that something else is interfering with PhD starting properly. Have you tried rebooting your PC in Safe Mode, then testing?

PIX

Hi Pix, finaly got around to updateing the Nvidia driver but PhotoDirector still would load past it's Splash screen !

Could something like AVG Tune Up have caused this, I also have McAfee on guard ?!

Cheers

P.S. PowerDirector still appears to work with this latest Nvidia driver, so that has to be a good thing I just want to edit and make pictures, walk my dog and go fishing.

After another look at my problematic prog, I though I'd try to log onto the Director Zone via the PhotoDirector desktop and was awarded this message.....

DirectorZone is still performing the authorization. Please wait a moment and then try again.

... so I just left the PC alone for 24mins and nothing had happened ... again!

Reformat the hard drive could be away around this as it would give me a clean "slate" to write to again. There's always too much to do andthings like this just get in the way.

Cheers I just want to edit and make pictures, walk my dog and go fishing.

Quote After another look at my problematic prog, I though I'd try to log onto the Director Zone via the PhotoDirector desktop and was awarded this message.....

DirectorZone is still performing the authorization. Please wait a moment and then try again.

... so I just left the PC alone for 24mins and nothing had happened ... again!

Reformat the hard drive could be away around this as it would give me a clean "slate" to write to again. There's always too much to do andthings like this just get in the way.

Cheers

I finally found a way around this problem. I re-formatted the hard drive then re-loaded the Win 7 OS. The next problem I faced was that Win 7 would not reinstall all the drivers needed for USB or Ethernet! To cut a long story short, I now have Windows 10 on my PC but with a fully working Director suite 4. I just have to wade through finding out how to use Win 10.

Cheers all

Dave. I just want to edit and make pictures, walk my dog and go fishing.

I know it's been a year since this thread is out but I'm now experiencing the exact same problems as Kyle. Any suggestions on how to fix this without having to reformat my computer? It just happened out of the blue and I have no idea on how to fix it. Please help.

Quote I know it's been a year since this thread is out but I'm now experiencing the exact same problems as Kyle. Any suggestions on how to fix this without having to reformat my computer? It just happened out of the blue and I have no idea on how to fix it. Please help.

Hi samurai2samurai

Do you have an Nvidia GFX? If so are the drivers upto date ? Make sure that you ONLY download the GFX drivers onto your PC, NOT the extra bit of aoftware that Nvidia want you to download. Use the CLEAN install option from their website when you do download the driver as this will let you choose which bits NOT to download !

Do you also have ColorDirector and does it run ? It probably won't !

You may be interested to learn that the same thing happened to me again a couple of months back ! The DX Files this time, indicated lots of problems !
After many messages sent back and forth to Cyberlink HQ, it was decided that, yet again, I had to reload my OS by reformating my hard drive. I know I use an old PC ( which I am hoping to replace this year ) but why should I have so many problems with a few programs ( some not related to Cyberlink ), I still don't know the answer. The "C" hard drive is functioning well with no damage to the disc.
If you are using Win 10, you can use an ISO, which you can download from Microsoft, to reload the OS.
You are then given various options from keeping all your files and repairing the OS OR total reformat. I actually tried the various steps but, in the end had to go for the total reformat. Not too paintful just remember to back up all your docs and files to an external drive first.
It's a pain but youre left with a purring PC after the clean out

Good luck
.
Cheers I just want to edit and make pictures, walk my dog and go fishing.