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Problem with video capture using Canon HV20 and Vista Home Premium (64)
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When I try to caputure video from my Canon HV20 camera, PD 7 Ultimate gives me the following message.

"You cannot use the capture function because the iLINK mode on the HDV machine is not identical to the recorded format on the tape. Please check the tape status or make sure the contents of tape is HDV format and then reconnect the iLINK again"

I set all the HDV playback settings correct (as discussed by someone else in this forum), before connecting the computer and the camera, via the Firewire.

In the past, I was able to properly connect and capture video using this camera, and PD version 6, using my old computer. Unfortunately my old computer died. My brand new computer (a HP Pavilion laptop) runs Vista Home Premium 64bit, and has 4 Gb of memory.

I believe the problem is with one the drivers. The drivers are provided as a part of the Vista operating system. The Canon HV20 driver uses the files:

avcstrm.sys, ksthunk.sys, mstape.sys, and msdv.sys.

The device manager tells me that the drivers are up to date. On the Microsoft web site I found that one of these files (I believe avcstrm.sys) had a problem with computers with 4 Gb or more with the older Windows 2000 O/S. I don't know if this problem was fixed.

If anyone could help me with this, I would GREATLY appreciate it.
Please ... I'm going crazy .......

Oh, BTW, I also tried other video capture programs, such as HDVsplit. they don't work either.

RND
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
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http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-74849-1&lc=en&dlc=en&cc=us&product=3860262&os=2100&lang=en

This driver worked for me in Windows 7, but only with PowerProducer.
I did not try in HDVsplit. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
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